Community Manager

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Job description

Our company is currently looking for a professional and responsible individual to fill the role of Property Manager, in Biloxi, MS. Our candidate will have a professional demeanor, solid interpersonal skills, and be able to handle emergency and high-pressure situations. Must possess strong communication and organizational skills and can direct, supervise, train and evaluate property team members through evaluations, corrective action, hiring and releases. Also, requires effective communication with residents, vendors, and other colleagues to help foster a strong team atmosphere. Tasks include but are not limited to, maintaining property rentals, marketing and filling vacancies, screening prospective tenants, enforcing leases and securing premises.

The property is undergoing interior and exterior renovations as part of a plan to reposition it in the market. This position offers a competitive compensation package, generous housing benefits, paid time off, IRA and insurance.

Duties & Responsibilities:

• Oversee and manage all operations at the community including accounts receivable, resident relations, leasing and maintenance
• Manage payroll process and control overtime
• Work with the maintenance Supervisor to ensure service request and vacant units are completed in line with company policy.
• Interview and train new team members
• Mentor team members for future growth opportunities
• Review, complete and submit weekly reports
• Review financials for accuracy
• Weekly property inspections
• Implement and enforce policies and procedures as necessary
• Review resident applications
• Ensure all marketing and follow-ups are completed as required
• Review and approve Final Accounting Statements (FAS), ensuring all are timely and comply with state law and all changes are necessary and accurate as stated on the Move Out Inspection Report and company standards.
• Oversee and assist with delinquency and eviction process as needed.
• Ensure all move-ins, move-outs, NTV's, new applications, canceled/denied applications and service requests are updated in OneSite daily
• Review apartment pricing first thing every morning
• Stay on the cutting edge of market conditions, trends and product knowledge in the community and competitive communities; ensure same knowledge in leasing staff.
• Assist and ensure all customer complaints are handled promptly and appropriately.
• Adhere to established company standards for screening applicants for residency.
• Participate in planned resident activities.
• Special Projects as assigned

Skills & Requirements

• At least 2 years' experience managing apartments in single location
• Proven track record of success
• Excellent communication and time management skills
• Proficient with Microsoft Word, Excel and Outlook
• Strong organizational and customer service skills
• Ability to lead by example and delegate
• Have an "early is on time" deadline philosophy
• Attention to detail and "can do" attitude
• Ability to multi-task and have grace under pressure
• Team player mindset and strong sense of urgency
• Valid driver's license
• Reliable transportation
• OneSite and Quickbooks experience is a plus
• Industry designations are a plus (ie. CPM, ARM, CAM)

Job Type: Full-time

Pay: $37,266.00 - $55,314.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• Associate (Preferred)

Experience:

• Manager Same Site: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location