Front Desk Receptionist

Job description

It is the responsibility of the Front Office to Greet patients in a prompt, courteous, welcoming manner in person or on the phone. Front Staff will also instruct, direct and schedule patients and visitors, serving as a liaison between patient and medical support staff. Front Staff is the first person and last person that patients will encounter in our practice. All staff members should always demonstrate a professional, friendly appearance to our patients and patient satisfaction should always be top priority.

Schedule appointments according to office policy.

Update, verify and make sure referrals are scanned and ready for clinic.

Scheudling Referrals

Keep track of Office Supply inventory. This includes, fax, printer and copier toners and drums, registration forms, credit card paper, Hipaa brochures, copy paper and normal daily office supplies.

Make sure lobby is clean and free of clutter as well as front office

Make sure all Patients are checked in quickly and efficiently. .

Check incoming fax documents, notify back end immediately if there are any consults from service.

Count down moneybox and complete cash log. Answer multi-line phone system

Make patient follow up appointments prior to leaving the office.

Complete daily batch making sure all cash, checks, credit cards balance reports.

Collect copays, deductibles and patient balances.

Registration - Name for Resp Party, Insured including employer, Social Security #, Race, Religion, Ethnicity, Marital Status, DOB, Pharmacy, Referring Doctor

Make sure patient info is updated on a regular basis and we have a new Hipaa every year

Scan Driver's License & Ins. Card

Take Patient photo & import

Scan H&P, Registration Forms, etc.

Verify Insurance

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 2 years (Required)

Work Location: Multiple Locations