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IT Support Specialist

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Ungerboeck

2021-12-03 15:01:08

Job location Adrian, Missouri, United States

Job type: fulltime

Job industry: Insurance & Superannuation

Job description

Job Description

We are looking for a servant leader who is passionate about technology to provide general IT support to Ungerboeck employees.

* Provide in-person / virtual customer service and issue triaging
* Providing Desktop / Laptop support forWindows OS platforms, & Integrations
* Serve as the primary point of contact for all support issues related to Windows, / MS Office suite of applications and their integration to external Enterprise applications
* Manage administration, installation and troubleshooting of corporate hardware, software, and services
* Contribute to the employee onboarding and offboarding process in Ungerboecksglobal offices
* Work with Office/People Ops on facilities-related issues and improvements
* Multitask and contribute to multiple projects
* Develop and maintain documentation of hardware, systems, software, and licensing
* Recommend improvements and enhancements to existing systems
* Lead technical on-site project for installations and upgrades of infrastructure
* Responsible for the day to day administration of Ungerboeck Cloud hosting services
* Participate in after-hours support and on-call rotations as needed

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