Project Manager I - Eurofins TestAmerica - Earth City, MO

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Job description

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 55,000 staff across a network of more than 1000 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

In 2020, Eurofins generated total revenues of EUR € 5.4 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

This is an entry level position into the area of project management. The Project Manager I (PM I) is accountable for coordinating and managing clients' projects through all phases of laboratory operations, including project set-up and maintenance, login review, communication of analytical issues, client account maintenance, reporting, invoicing, bottle orders, client pickups, and identification of work share facilities. The PM I role fosters and develops client relationships in support of the CSO mission.

Project Manager I responsibilities include, but are not limited to, the following:

• Project set-up:

• Project review in LIMS

• Sets up project

• Adds any project notes (special reporting and invoicing instructions, etc.)

• Reviews project documentation (permits, SOW, QAPP, and purchase/task orders)

• Adds any project documentation to central repository (permits, SOW, QAPP, and purchase/task orders)

• Sets up client for Total Access

• Manages purchase orders, task orders, contracts, and change order requests

• Verifies that lab compound lists and limits meet project requirements for new projects not quoted

• Adds any project specific limits / lists to LIMS

• Deliverable assignment and delivery route

Sample Receipt:

• Communicates any issues to clients for duration of project

• Manages incoming work for Rush and short holds

• Reviews log-in

• Resolves log-in issues with client

• Informs client of any log-in discrepancies

• Sets samples to "available" after review

• Reporting:

• Client specific report requirements

• Reviews job list daily and manages due dates

• Communicates any expected delays to clients before the job due date

• Confirms any data anomalies (filtered > dissolved, deviations from historicals, etc.) with operations before submitting to client

• Reviews reports and EDDS before issuing to the client

• Confirms correct report format and EDD format is used

• Creates and issues final report by client due date

• Invoicing:

• Reviews final invoice before issuing to client

• Generates credit/debit memos as needed

• Submits credit/debit memos for approval

• Account Maintenance:

• Follow up calls and visits with clients

• Provides technical support as needed

• Uses company resources to follow up on client requests

• Familiarity with company capabilities and key contacts

• Forward opportunities and leads to sales

• Forecasts upcoming work

Quotes & Proposals:

• Initiates project QAPP review with operations, QA, and subcontract labs as needed

• Initiates technical support from operations as needed (special requests, method development, technical review, etc.)

• Quote generation and approvals

• Reviews client quote requests for capabilities, certifications, scope

• Confirms client contracts (if applicable) and pricing

• Determines lab placement for the work

• Confirms that lab certification meets project requirements

• Confirms that lab compound lists and limits meet project requirements

The ideal candidate would possess:

• Program specifications and laboratory procedures

• Environmental regulations

• Process improvement methods

• QA program plan

• Contract compliance

• Laboratory methods and techniques

• Basic knowledge of the LIMS

• Effective time management

• Computer skills - using routine software applications such as Outlook, Office, Excel, Word, Access, and PowerPoint.

• Ability to ensure requirements for On-Time Delivery are met

• Strong computer, scientific, and organizational skills

Qualifications

BS/BA in Chemistry/Sciences or related field from an accredited university; four years related experience may substitute for a degree

6 months Customer Service Experience

Environmental Laboratory Experience

Ability to use TALS would be a plus

Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Information

All your information will be kept confidential according to EEO guidelines.

Eurofins Environment Testing Businesses in US are routinely engaged in Federal Contracts. Federal Government vaccination mandates apply to staff working in these businesses. Successful applicants will be required to confirm vaccination status or demonstrate eligibility for medical or religious exemptions prior to commencing employment.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer. Eurofins Environment Testing Businesses in US are routinely engaged in Federal Contracts. Federal Government vaccination mandates apply to staff working in these businesses. Successful applicants will be required to confirm vaccination status or demonstrate eligibility for medical or religious exemptions prior to commencing employment.