Alternate Staffing Receptionist

Job description

Our Firm. American Century Investments is a leading global asset manager focused on delivering investment results and building long-term client relationships while supporting research that can improve human health and save lives. Founded in 1958, the firm's 1,400 employees serve financial professionals, institutions, corporations and individual investors, offering a wide range of investment strategies across a variety of investment disciplines. We are committed to providing institutional-quality, actively managed solutions with a performance-centered mindset. Our expertise spans global growth equity, global value equity, disciplined equity, multi-asset strategies, global fixed income, alternatives and ETFs. Privately controlled and independent, we focus solely on investment management. This empowers us to align our decisions with client expectations and concentrate on their long-term money management needs. Our culture of winning behaviors exemplifies our dedication to clients every single day. Delivering investment results enables us to distribute over 40% of our dividendsmore than $1.7 billion to the Stowers Institute for Medical Research, a 500-person, non-profit basic biomedical research organization with a controlling interest in American Century Investments. Our dividend payments provide ongoing financial support for the Institute's work of uncovering the causes, treatments and prevention of life-threatening diseases, like cancer. For more information, please visit americancentury.com. A key process of the KC campus is the ongoing high-volume coordination and communication of on-site tenant visitors and meetings. Our Tenant Relations Support Receptionist will greet and direct all visitors, direct all incoming phone calls to the appropriate parties, and coordinate access!. Responsibilities: Provide direction to visitors with respect to assigned tenant floors and inquire as to any special assistance required. Greet, direct and assist all tenants and their guests to meetings. Develop & lead all aspects of front desk activity, scheduling, and related tasks. Observe activity and report any suspicious behaviors to the Physical Security control center. Enter tenant-related activity on the SharePoint calendar. Enter tenant-related work order requests into the work order system. Provide backup assistance to members of the tenant relations team. Requirements: Strong customer service skills. Communication skills demonstrates maturity, builds constructive and effective relationships, is respectful, and uses tact. Highly motivated and adaptable. Accuracy and attention to details a must. Ability to communicate clearly and effectively, both verbally and in written form. Able to work independently and is a reliable and encouraging contributor to the team's success. Able to handle confidential information in a sensitive manner. Education & Experience: High School diploma/GED required, bachelor's degree or equivalent work experience preferred. Language skills: familiarity with foreign cultures is a plus but not required. Demonstrate a proven understanding of Microsoft Products. Proficient in Outlook. Working Conditions: This is an Alt Staff-on call position 7:30am-4:30pm. Alt staff notification to cover shift could be short based on filling in due to unplanned absences. Professional office environment. Additional Requirements: To ensure a safe and welcoming work environment for all employees, clients, and visitors, American Century Investments currently requires all U.S. based new hires to have submitted proof of having received the final dose of an approved COVID-19 vaccine prior to the position start date unless they have obtained a reasonable accommodation. American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions. American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases. American Century Investment Services, Inc., Distributor. 2019 American Century Proprietary Holdings, Inc. All rights reserved.