Teller

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Job description

Join our growing team with a $1,000 sign-on bonus!

• In real time, virtually processes member transactions including, but not limited to, deposits, payments, transfers, and withdrawals from a remote location by means of the Personal Teller Machine (PTM) system.
• Develops a thorough understanding of the hardware, software/applications, and processes that comprise Personal Teller Center functions and services
• Adheres to security, audit, compliance, and personnel requirements.
• Exhibits professionalism when answering member phone calls, emails, and other forms of electronic contact; consistently provide exceptional member service.
• Proficiency in Microsoft Office, ability to use 10-key, and be willing to learn other programs and applications as needed.

• Can comfortably discuss member transactions, and credit union products and services via the remote PTM platform. The position requires being comfortable, professional, and friendly on camera with members.
• Be a positive team player who appreciates working with a unified team, values appropriate feedback, input, and guidance from others, and shares ideas.
• Have effective communication and listening skills, possess above-average written and verbal communication skills
• Be sensitive to executive protocol, able to recognize and deal with different personalities in a positive manner and have a high degree of poise and tact
• Integrity and high moral responsibility.
• Professional appearance and demeanor.
• Analytical ability, with the incisiveness to ask discerning questions.

Education & Experience

• Possess a high school diploma or equivalent.
• One or more years of job-related experience in a financial institution (Credit Union or Bank) is preferred.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Commission pay
• Signing bonus

Application Question(s):

• If extended an offer of employment, are you willing to undergo a credit, background, and drug screen prior to your first day?

Education:

• High school or equivalent (Preferred)

Experience:

• Cash handling: 1 year (Preferred)
• Banking: 1 year (Preferred)

Work Location: One location