Patient Benefit Advisor I

---

Job description

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

Assists patients seeking alternative financing and/or assistance; provides support to patients completing and filing financial statements, Medicaid and other federal program applications. Provides patient education of financial policies; provides ongoing support for Point-of-Service initiatives: focuses on uninsured, underinsured and credit risk patients. Document actions taken, answers patient inquiries, and researches problem accounts. Is a positive role model for other coworkers and provides excellent customer service at all times to both internal and external customers.

Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Minimum Required Qualifications

• Education: High School Degree or equivalent
• Other Skills and Knowledge: Personal computer and keyboarding skills

Preferred Qualifications

• Experience: Prior Revenue Cycle, Healthcare billing or Insurance. Prior Epic Grand Central or hospital billing.
• Other Skills and Knowledge: Microsoft Excel and Word proficiency

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.