Workflow Coordinator F

---

Job description

At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description:

This Workflow Coordinator F will be responsible for managing daily operations which includes:

• Distributes workload, monitors production and participates in work as necessary.
• Coordinates with other work areas as required to ensure compliance with service standards and regulatory deadlines.
• Resolves exceptions and problems of a more routine nature, referring more complex problems to supervisor or manager as necessary.
• Prepares reports, records and performance monitoring informing management of operational activities.
• Provides work direction and training to staff.
• Maintains knowledge of products, services and systems in assigned area.

Why should you apply:

• You like hands-on training to set you up for success
• You're excited about being part of a collaborative team and providing ideas for process improvement and innovation
• You are seeking excellent training and development opportunities with higher earning potential and eventual career progression as a Paralegal
• You want a comprehensive benefits package, including medical, dental, vision, paid vacation and holidays, tuition reimbursement, 401(k) with company match and pension plan

Basic Qualifications:

• High school diploma or equivalent
• Four or more years of bank operational functions, systems, policies and procedures, or related experience

Preferred Skills/Experience:

• Thorough knowledge of computer applications and/or the equipment used in the assigned area
• Good customer relations skills
• Effective verbal and written communication skills
• Well-developed ability to identify and resolve/escalate problems
• Demonstrated leadership skill
• Legal experience
• Proficiency with MS Office, especially Excel
• Attention to detail
• Ability to thrive in a high volume and deadline driven environment
• Ability to multi-task and prioritize multiple projects of high importance

*We are currently working in a remote environment but this will be a long term hybrid environment