Organizational Change Management Consultant - Advanced Technology Group (Remote)

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Job description

Description

Company Overview:

Advanced Technology Group (ATG), a Cognizant Company, is a global leader in Quote to Cash advisory, implementation, and managed services to both mid-market and large enterprise brands seeking increased agility in the "everything as-a-service" economy. Implementing CRM, Quoting, and Billing systems are the core of what we do and we are the #1 implementation partner for three leading providers of cloud or platform-based CPQ and Billing Solutions. We provide unique and differentiated value to our clients, our ISV partners, and our GSI partners, using years of domain expertise, a set of proprietary tools and intellectual property, and a refined set of delivery accelerators.

Position Overview:

Organizational Change Management (OCM), when done well, is a blend of art and science. It blends research-proven methodologies, OCM practitioners' experiences, and nuanced business needs that lead to the creation of structured approaches to enabling people to adopt and adapt to new ways of working. OCM creates strategies and plans to enable our clients to lead their teams through large-scale, transformational change. Our OCM team supports our key executive sponsors and leaders, creates engagement strategies to drive awareness and desire to move to new ways of working, and designs learning strategies to support the necessary upskilling needed to be successful.

An OCM Change Manager will primarily spend time on client-facing projects, helping educate clients on OCM methodologies while delivering tangible, stakeholder-centric plans to minimize disruption and maximize adoption of new ways of working.

We work collaboratively to serve our clients, and you should have a laser sharp focus on client centricity and the pursuit of excellence. Our best work is done when we lead with empathy and turn complex ideas into clear narratives to guide the people journey.

The OCM team is a close-knit and growing community of practice. You should be excited to play your part in our growth and be prepared to be an active member of the OCM, Advisory and greater ATG communities.

We each have our strengths and passions and we are grounded in learning and working out loud. You should be passionate about your work, conscious that the journey towards success requires self-awareness and a commitment to growth through learning

Key Responsibilities:

• Work with the ATG Change Lead, Advisory team and client groups to co-create successful OCM strategies that enable clients to lead their teams through change initiatives
• Work with the ATG Advisory team and clients to deliver successful change consulting engagements
• Design successful communication and learning plans for impacted stakeholder groups that maximize adoption of new ways of working and minimizes disruption of the business

• Support creation, development, and execution of project-level change management activities and deliverables, such as: impact assessments, and communication plans, coaching, training programs and artifacts, resistance management and measurement plans for adoption
• Deliver effective change management activities, ensuring the quality of deliverables and timely completion / sign-off of change management deliverables in line with the client expectations
• Highlight new business opportunities within ATG clients, and contribute to other business development activities
• Engage proactively with internal business improvement initiatives
• Support the ongoing development and improvement of our change frameworks and tools and drive integration with other practices to deliver seamless client transformation programs

• Contribute to thought leadership and innovative approaches to solving client challenges as it relates to the OCM and Advisory practice

Key Experience:

• 4-7 years of work in consulting, OCM, and/or supporting transformation work across multiple functional teams
• Demonstrable understanding of Change Management approaches and frameworks
• Experience in multiple areas of Change Management in complex, global organizations across industries, such as stakeholder management, communications and engagement, training, benefits realization, change impact assessments

• Able to build relationships with related functions, gain trust and support, encourage collaboration
• Curiosity for what drives a client's business and how individual stakeholders approach their roles
• Ability to communicate effectively at all levels
• Demonstrated success at prioritizing own workload
• Well organized and structured in both strategic thinking and project execution

• Ability to adapt style and approach to client needs and ensure success, excellent influencing and communication skills to manage effective stakeholder relationships
• Ability to synthesize and analyze ambiguous information and present effectively
• Demonstrates the ability to use own initiative to address challenges in client delivery or internal operations
• Exposure to digital and Agile approaches to delivery
• Expertise in O365 tools, including tools such as PowerPoint, Teams, One Note, SharePoint, and Forms

Education:

• Degree-level education with relevant Change Management experience preferred or relevant/related working experience

Location and Travel:

• Remote or Missoula, MT
• Up to 50% of the time

ATG believes in advancing inclusion, acceptance, and understanding amongst our team by employing individuals who bring unique perspectives and diversity of experiences to the company. We encourage all interested individuals, including people of all races and national origin, people of all ages, people of all religions, people with or without disabilities, and/or people with any gender identity and sexual orientation, to apply.

'Cognizant will not sponsor H-1B or other U.S. work authorization, or lawful permanent residence (otherwise known as a "Green Card") for this role'

Qualifications

Technical Skills
SNoPrimary SkillProficiency Level *Rqrd./Dsrd.1Salesforce CPQPL4Required

Domain Skills
SNoPrimary SkillProficiency Level *Rqrd./Dsrd.1Digital Strategy and DeliveryNADesired

* Proficiency Legends
Proficiency LevelGeneric ReferencePL1The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.PL2The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.PL3The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.PL4The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.