T1 Service Desk Technician

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Job description

Description:

Due to increased workload and launching a new telematics platform, TEKsystems' client is looking to expand their Tier 1 Service Desk team. This is a contract with the opportunity to convert to full time. This is Windows Break/Fix PC and application support. There will also be a fair amount of training due to the amount of proprietary applications they utilize. Top technical skills include:

1. Windows PC Break/Fix Intake Calls & troubleshooting (Dell Laptops)

2. Active Directory - Password Resets

3. Basic Application Support & Customer Service

Skills:

Win10, PC Tech, Windows, Desktop, Hardware, Ticket, Jira, Help desk, Service desk, Support, Windows, Phone support, Customer service

Additional Skills & Qualifications:

Customer Service is #1!

Shift work: Tuesday - Saturday 2pm-10pm

First 2 weeks of training will be onsite Mon-Fri 8-5 then can work shift remote

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.