Financial Screening Navigator

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Job description

Short Description

Responsible for all self-pay and underinsured referrals; conduct history follow-up investigation (e.g. past illnesses, treatment locations, diagnosis, and final outcome).

Coordinate payment arrangements with Physician Administrative Director's approval, collect payment for surgical procedures, and ensure all 3rd party liability options (e.g. Charity Care, Disability, Medicaid, SEED Program - Scholars, Educators, Excellence, Dedication, Success, Victims of Crime, etc.) have been researched, executed, and exhausted.

Use excellent customer service and communication skills to resolve confrontations with antagonistic patients and/or clinical staff in order to properly coordinate continuity of care.

Special Requirements

Scheduled Days / Hours: 8.0

High School Diploma or Equivalent required with below experience, Bachelors Degree preferred.

3-5 years experience in a hospital/clinical setting or hospital billing office with healthcare billing experience.

Basic clinical knowledge to help determine continuity of care and basic coding principles.