DVP, Human Resources - SBS

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Job description

The DVP, HR Small Business Services (SBS) evaluates the business needs and sets the strategic direction for the SBS organization. He/she communicates a compelling vision and is able to adjust the strategy as the business needs change. The incumbent is viewed as a trusted advisor and strategic partner. This position has responsibility for policy and program formulation and the development, implementation, and delivery of all HR management, talent management, leadership capability building, and associate retention for the organization. The incumbent will also be an active and contributing member of the senior Human Resources Leadership Team and will work closely with all HRLT members to deliver on our OneADP Human Capital Management strategy and plans.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans over the next ten years. Learn more about DEI at ADP on our YouTube channel:

What You'll Do:

• Provides HR guidance, counsel and strategic input to maximize the effectiveness of the SBS organization; and serves as a member of the leadership team.
• Provides organizational development expertise that links the strategic direction of the organization with the appropriate HR strategies to maximize achievement of the business unit's objectives.
• Works closely with the President of SBS on confidential matters and collaboratively with the senior leadership team.
• Provides selection expertise to assist in both executive selection and in development of systems for selecting the very best talent possible to match with the human capital needs of the organization.
• Directs the entire talent management effort including but not limited to talent reviews, workforce planning, building the leadership pipeline with a specific focus on ensuring diversity is represented at all levels of the talent pipeline.
• Identifies actions to develop people management capabilities, high potential leaders, and hires externally to enhance succession while aligning with strategic initiatives.
• Directs the consistent application of human resources policies and practices throughout all business units / locations of the organization and serves as an escalation / resolution point for all associate related legal matters.
• Leverages/coordinates with HR Centers of Excellence to ensure that all major HR functions are delivered in a high quality, responsive and proactive manner.
• Communicates and supports delivery of business priorities and expectations to the HR department.
• Provides input on human resource staffing plans and forecasts to project hiring, training and development needs.
• Monitors organization headcount targets and ensures corporate recruitment and staffing goals are meeting with meeting business needs. Analyzes trends with people implications (e.g. compensation, turnover, associate relations trends, functional area concerns), and recommends corrective measures.
• Ensures internal processes are in place to provide effective HR service delivery to the organization.
• Takes a lead role in organization wide communications regarding HR policies, services, programs etc.

To Succeed in this Role You Should Have:

• Master's Degree in Business Administration required or equivalent in work experience and education.
• 10 - 15 years of progressive HR experience leading a talented team of HR professionals.
• Proven track record of developing innovative and forward-thinking talent strategies to drive business results and initiatives in a Small Business environment.
• Demonstrated ability to successfully lead HR organizational initiatives and thorough knowledge of employee relations, employment, organizational design, and leadership development.
• Experience in coaching and advising employees at multiple levels from front-line non-exempt employees to business leaders, with a special focus on coaching senior executives.
• Excellent organizational leadership, problem-solving, and decision-making skills.
• Metrics-driven with the ability to use data to analyze results and make data-driven decisions.
• Strong written and verbal communication skills: ability to articulate and sell a vision.
• Navigates complexity and thrives in a fast paced and changing environment using strong judgment and decision-making skills.
• Positive, dynamic, hands-on, and solution-oriented attitude.
• Critical thinking skills with success in developing innovative solutions to business issues.
• Experience in supporting a larger global Sales organization a plus.

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Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.