Manager, Human Resources

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Job description

Job Details

Level
Management

Job Location
Hoboken, NJ - Hoboken, NJ

Position Type
Full Time

Education Level
Bachelors

Travel Percentage
Up to 25%

Job Category
Human Resources

Description

The Human Resources Manager is responsible for the day to day operation of all human resources and administrative functions for assigned programs and facilities.

Essential Functions (Including but not limited to):
Leadership:
• Create & execute a compelling vision for the function / set the strategic direction & culture, acting as a champion for the function within the agency.
• Promotes HOPES CAP, Inc. philosophy, mission, values, and goals while serving as a resource to staff, clients, and community.
• Develop a strategic talent plan and objectives that aligns to the overall agency mission.

Administration and Special Projects:
• Lead and oversee the effectiveness of agency-wide Human Resources and administration functions.
• Provides clarification and interpretation of Agency Policies and Procedures to staff and management as needed.
• Evaluate, recommend, implement, and oversee benefits plans and providers.
• Participate in agency fundraising and development initiatives.
• Participate in strategic planning process in partnership with other programs and departments.
• Assists President/CEO and Senior Managers with other projects, which may include research, analysis, and/or implementation.

Process and Compliance:
• Evaluates, updates, and implements effective processes and procedures for all administration and human resources activities and functions.
• Ensures staff and program compliance with guidelines, policies, and procedures, and reviews and revises policies and procedures as needed.
• Ensures appropriate agency-wide records maintenance and retention systems.
• Understands and maintains private sensitive information within the confines of need-to-know parameters.
• Ensures compliance with all applicable laws, policies, and regulations.
• Identify and develop efficiencies and/or templates where needed relating to employee relations and policies.
• Advise and respond to inquiries on compliance and policy questions and best practices.
• Develop and facilitate trainings specific to HR and Employee Relations best practices.
• Research and explore new policies for company to consider; manage project implementation leading to successful launch.

Talent Management, Learning and Development:
• Establish and oversee process for employee recruitment and onboarding, performance management and professional development.
• Guides employees in resolving work and employment related issues including worker's compensation, FMLA, and disability insurance.
• Coach, educate and guide managers on correct methodology for addressing and preventing employee/performance issues.
• Conduct workplace investigations when required, presenting stakeholders with thoughtful recommendations and action steps.
• Collect and analyze Employee Relations metrics to identify trends and recommend preventive strategies and long-term solutions surrounding employee issues and actions.

Skills:
• Strong HR / Employee Relations knowledge, background and experience including knowledge of all current legislation and track record of managing ER issues effectively with positive outcomes

• Experience handling complex employee relations issues, including successful track record of conducting internal investigations
• Entrepreneurial and resourceful - able to identify and implement things that may not have been done before
• Strong negotiation, team building & influencing skills
• Challenges the status quo in a constructive manner
• Proven ability to develop & maintain strong professional relationships with colleagues and clients; a collaborative, team-player mind-set is essential for success
• Strong, concise writing ability- able to put complex ideas into clear and relevant written communications
• Active listener; ability to interpret to both verbal and nonverbal communications
• Ability to build credibility through results
• Demonstrates executional excellence in addressing employee issues
• Comfort with data and demonstrated working knowledge of Excel
• Attention to detail and follow-through
• Comfort with ambiguity and working cross-functionally
• Experience working within non-profit sector preferred, though not essential

Qualifications

MINIMUM REQUIREMENTS: (Must be fully met in order to qualify for position)

• Bachelor's Degree in related field
• Preferred PHR, SHRM-CP or SHRM-SCP

Work Experience:

• 5+ years in HR and or Employment Law;
• 3+ years Management experience, including building, supervising, and maintaining a departmental team

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