Senior Business Analyst

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Job description

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role

What you need to know:

AIG is looking for an individual to partner with the AIG Private Client Group business in delivering key strategic initiatives and delivering data driven solutions through analytics and insights, reporting to the PCG Business Insights Lead within the AIG Data Office. The position will steward data analysis and integration efforts through data mapping and profiling exercises, serving as a conduit between PCG business partners and the Data Office, defining business requirements and developing specifications to solve business problems through data and in developing streamlined/optimized data processes and procedures in support of those activities.

The ideal candidate would be able to work collaboratively across functions (marketing, finance, claims, operations, actuarial, underwriting and distribution) to establish the key financial and operational drivers of economic value and help drive standardization in definition, process and application. The candidate would participate in the ongoing analysis of key metrics to evaluate the performance of business operations (e.g., closure ratios, retention, UW turn times, mix of business changes, etc.) that need to be managed for the business to produce profitable and growing performance, and assist in the creation of new metrics and standards by translating business needs and processes.

Responsibilities may also include helping highlight critical trends, and producing concise, relevant, and actionable management information reports and analysis, as needed.

What we're looking for:

• Strong analytical, financial, research and problem-solving skills.
• Process expertise and familiarity with IT methodologies and traditional data processes.
• Ability to manage multiple simultaneous projects and critical business issues and drive to successful resolution.
• Medium to High level SQL skills. Snowflake, AWS, SAS, Python and other coding language skills preferred.
• Experience with data visualization techniques and tools such as Tableau and Power BI preferred.
• Ability to work both independently and as part of a team.
• Strong business and collaboration skills, and responsive to service needs and operational demands.
• Excellent verbal and written communication skills, the ability to interact professionally with a diverse group of executives, key leaders, and subject matter experts to inspire understanding and agreement.
• Strong process and systems skills and attention to detail.
• Ability to work effectively and independently in a multi-task, high-volume environment.
• Experience in the Insurance Industry a plus.

Education and Experience:

• BS/BA Degree, preferably in Business Administration, Finance, Economics, Statistics, Math or equivalent combination of education and experience.
• Minimum 3-5 years of insurance industry or financial services experience in a personal lines data analyst, actuarial analyst, or analytics capacity.
• 3 or more years of experience with data analysis and preparation, including experience with very large data sets.

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees' development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit:

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to . Reasonable accommodations will be determined on a case-by-case basis.

In order to work from or visit an AIG office, and in accordance with the terms and conditions of AIG's COVID-19 vaccination policy, individuals hired into this position will be required to attest that they have been fully vaccinated and agree to have their vaccination status and proof of vaccination confidentially stored by AIG. Exemptions may be considered on a case by case basis.
Functional Area:
IT - Information Technology

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

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