Business Analyst (Remote)

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Job description

Job Description
Realogy is seeking a Business Analyst to support the Learning Department with research and data strategy that drives the creation and concepts of our broker and agent courses. This individual will also assist various departments within Realogy to improve their data collection and reporting to provide insightful data that drives action. The data analyst must be able to handle multiple projects while demonstrating exceptional standards of excellence. It is important this individual thrives in a culture of continuous improvement in which performance is habitually measured against goals and standards.

The successful candidate will be able to work an Eastern Time Zone work day.

Duties, Responsibilities & Functional Competencies of the position

• Develop holistic automated analysis and dashboards that enable the organization to uncover insights, trends, and areas of opportunity across the entire organization
• Create Field Research surveys and NPS surveys and reporting to support data driven business decisions for future learning content
• Capture and report insights into online behaviors on the Learning Platform that drives improvements that will enhance the student experience
• Provide Innovative solutions to streamline and simplify current work processes cross-departmentally
• Identify areas of opportunity and trends in the industry to help support Learning initiatives
• Provide real-time data and analysis to Brand Vice Presidents of Learning including NAR stats, industry trends, google analytics on TLP stats, etc.
• Manage the yearly Franchise Business Review process and analytics across all brands provide aggregated reporting for Realogy SLT
• Soliciting qualitative feedback through surveys and forms and other qualitative discovery methods
• Partner with various departments to ensure data integrity of Learning metrics.
• Research and implement new operating processes that will drive efficiency
• Streamline multi-brand data to create and maintain a Company-wide Database
• Deliver reports and communications-both written and in presentation form; interface with multiple levels of stakeholders.

Education/Experience

• Bachelor's degree preferred.

• Proven track record of effective survey creation and data collection
• Experience in a Learning Department is preferred
• Working knowledge of real estate industry is a plus
• Experience working with a matrix environment required
• Experience working in survey platforms
• Proficiency working with Google Analytics, PowerBi and SharePoint Workflow

Qualifications

• Excellent interpersonal, written, verbal and presentation communication skills with individuals at all levels in business.
• Excellent Multi-tasker who can work in a fast-paced environment
• Quantitative thinking and statistical data analysis skills
• Background in strategy development
• Motivated to find innovative solutions and a passion for technology
• Ability to communicate proficiently with non-technical stakeholders and business leaders
• Advanced skills in Office 365; MS Word, PowerPoint, Access, Excel, SharePoint and Teams

#LI-HW1

About Us
Realogy Holdings Corp.(NYSE: RLGY) is the leading and most integrated provider of U.S. residential real estate services, encompassing franchise, brokerage, and title and settlement businesses as well as a mortgage joint venture. Realogy's diverse brand portfolio includessome of the most recognized names in real estate: Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, Sotheby's International Realty®. Using innovative technology, data and marketing products, best-in-class learning and support services, and high-quality lead generation programs, Realogy fuels the productivity of independent sales agents, helping them build stronger businesses and best serve today's consumers. Realogy's affiliated brokerages operate around the world with approximately 190,000 independent sales agents in the United States and more than 112,000 independent sales agents in 113 other countries and territories.
At Realogy, diversity fuels success - for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. We pursue talent - strategic thinkers who are eager to innovate, focused on execution and accountable for results. We value diversity - respecting backgrounds, cultures, perspectives.
You'll find our commitment to diversity reflected in our achievements:

• Forbes 2020 Best Employers for Diversity.
• Recognized on the 2020 Human Rights Campaign Corporate Equality Index .
• Recognized for gender diversity on our board of directors by Executive Women of New Jersey and Women's Forum of New York.
• First residential real estate company to endorse theEquality Actand fully support H.R. 1447amending the Fair Housing Act to include LGBTQ+ as protected classes.

With diversity, we succeed together. We hope you'll join us.

EEO Statement
EOE AA M/F/Vet/Disability