PGIM Real Estate | Associate Manager, Investor Services

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Job description

Job Classification:

Investment Management - Investment Operations

PGIM is the diversified asset management business of Prudential Financial, Inc. (NYSE: PRU). With $1.4 trillion in assets under management, and 38 offices spanning 16 countries, PGIM is among the world's top-10 largest asset managers. Comprised of seven self-governing asset management divisions, each PGIM business offers a distinct workplace culture that aligns with the firm's ultimate objective: to provide premier service to our clients while fostering an inclusive workplace culture that is rooted in trust, respect and equality.

Our Business:

As one of the largest real estate managers in the world with more than $180 billion in gross assets under management and administration, PGIM Real Estate strives to deliver exceptional outcomes for investors and borrowers through a range of real estate equity and debt solutions across the risk-return spectrum. Our scope of insights, rigorous risk management and seamless execution are backed by a 50-year legacy of investing in commercial real estate, a 140-year history of real estate financing and the deep local expertise of professionals in 32 cities globally.

Through our investment, financing, asset management and talent management approach, we engage in practices that ignite positive environmental and social impact, while pursuing activities that strengthen communities around the world. When you join our team, you'll find yourself inspired by an inclusive company culture that believes that diversity of all kinds allows us to develop better and more innovative solutions for our clients.

Our Role:

The Global Investor Services group, a division of PGIM Real Estate, partners with PGIM Real Estate's asset managers, marketing representatives, fund operations, senior management and other groups to provide portfolio managers, our clients, their consultants, and prospective clients with high quality reporting & marketing service, with accurate and timely information and analysis that is transparent and is easy to interpret.

The Global Investor Services Group is seeking an Associate, Investor Services. This position provides an opportunity to gain experience in a myriad of areas in support of PGIM's commitment to provide best-in-class investor services. The Global Investor Services Group has a broad mandate and the successful candidate will have the opportunity to grow and advance within the organization and to specifically learn about the real estate industry, work closely with fund portfolio teams, and be part of a collaborative global team with direct exposure servicing global institutional investors.

Duties & Responsibilities:

* Provide day to day support to prospective and current clients across several real estate funds
* Data steward for information utilized by Investor Services
* Serve as a liaison with our third-party fund administrator to provide responses to recurring and ad-hoc data requests involving client reporting, investment performance reporting and various other requests from clients and investment consultants
* Coordinate quantitative responses for Requests for Proposals (RFPs), Requests for Information (RFIs) and Due Diligence Questionnaires (DDQs)
* Complete consultant questionnaires and databases update requests in conjunction with our third-party fund administrator
* Coordinate responses to client requests across Portfolio Management, Business Development, Marketing, Communications, Investor Services, and other functional groups
* Track, oversee and validate the third-party administrator's quarterly key performance indicator (KPI) for Senior Management reporting
* Strong ability to think strategically and help develop creative solutions and enhancements to better service our clients and consultants

Qualifications:

* Bachelor's degree required
* Minimum of 3-4 years of experience in investor services, investor relations or related function within or supporting the investment management industry; experience in real estate preferred
* A high degree of professionalism and strong work ethic
* A skilled user of MS PowerPoint and Excel, with the ability to perform some quantitative data analysis
* Strong interpersonal and communication skills
* Excellent writing and project management skills
* Technologically "savvy", ability to use new tools and applications
* Excellent multi-tasking capabilities
* Strong initiative, good judgment, and attention to detail
* Highly collaboratives and comfortable working across functional groups -must be a team player
* Positive, "can-do" approach to work
* Discretion required in handling highly sensitive and confidential information
* Ability to work independently and flexibility to work overtime if necessary

* Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at for more information about doing business with Prudential.

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