Payments Product Management Lead

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Job description

job summary:

Looking for a Payment Product Management Lead for a fulltime permanent role with our client within our clients Merchants Services Group.

This role is for one or our best financial clients with offices in New York City, Southern New Jersey, Southern Maine and South Carolina

Candidates can work mostly remote from home but will need to work EST.

Successful candidate should be located in the eastern half of the US

location: Mount Laurel, New Jersey

job type: Permanent

salary: $100,000 - 155,000 per year

work hours: 8am to 4pm

education: No Degree Required

responsibilities:

Job Description

The Merchant Services Product Lead is responsible for the continuous improvement and end to end management of assigned Company products, services and programs including features, benefits and characteristics that meet customer needs and are priced to meet the Company profit and loss objectives.

Requirements

Serves as an expert providing a foundation of knowledge to guide decisions throughout the product definition and launch

Determines effective ways to deliver a complete solution to an identified product problem and looks for ways to fill gaps

Performs objective analysis of potential market opportunities and articulates learning's to quantify the risk, including a financial model

Designs, maintains and enhances the Company's existing and new product line pricing structures, strategies and tactics to meet changing environment, customer preference and revenue targets

Ensures prices and programs comply with Company pricing strategy and constantly monitor profitability and key drivers taking action as necessary to improve results

Develops analytical processes and evaluates pricing data on a daily basis

Implements pricing processes for modeling, volume forecasting and measurement to identify key performance indicators; Develops tools and models that would allow testing of price elasticity.; Works with Research and Risk management to ensure profitability goals, customer needs and that credit decisions optimize risk/rewards

Manages the product management budget for specific products to ensure objectives can be achieved within budget and meets or exceeds profit and loss goals; Identifies changes in expenses and works to manage them to meet revenue goals

Evaluates the presence and relative importance of key product deliverables

Establishes annual business and expense plans for each product and monitors results adjusting the plan to meet the changing environment and budget targets as necessary

Becomes the expert on the financial/banking market and its customer needs

Describes the Company's unique ability to deliver value while differentiating itself from competitive offerings

Ensures continuous growth of self and staff

Leads conversion efforts of products, services, programs and offers of acquired company into overall Company product offerings; May personally lead more complex projects involving necessary key business partners and personnel from acquired company, ensuring smooth transition

Ensures training is designed through the training department and others to educate appropriate staff on re-engineered or new products to support effective introductions of new initiatives

Ensures all products are in compliance and meet all regulatory requirements

Must be eligible for employment under regulatory standards applicable to the position.

Qualifications

Bachelor's degree or progressive work experience in addition to experience below

7+ years related experience required

Travel may be required

Demonstrated experience and success in product design in a financial/banking environment

strong communication, problem-solving and decision making skills with ability to effectively communicate with senior managers

Demonstrated ability to build strong collaborative business relationships

Proven ability to negotiate and apply skills to exercise influence over others decisions without express authority and influence change

Demonstrated experience in project management and building project plans and presentations

Proven understanding of product pricing and financial statements

Ability to think both tactically and strategically moving through both fluidly

Demonstrated leadership skills

Preferred Qualifications:

- 5+ years of merchant services experience in the FI or fintech space

- Knowledge of electronic payments and digital customer experiences

- Product development cycle including strategy, ideation, business cases, project funding and delivery

- Management experience

Skills needed for submittals

Product Management experience - years

Banking and financial experience- years

Credit Card processing product experience - years

Digital Payment experience- years

Management experience - years

Executive Level presence- Yes or no

qualifications:

• Experience level: Manager
• Minimum 8 years of experience
• Education: No Degree Required

skills:

• Product Management (7 years of experience is required)
• banking (5 years of experience is required)
• credit card (3 years of experience is required)
• Management (1 year of experience is required)

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

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