Sales Operations Team Lead

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Job description

Cellebrite

Objective

• The Sales Operations Lead main responsibility is to manage the back-office sales order process through their team. Drive the optimization of the sales processes to maximize alignment with business needs and trends. The Sales Operations Support Lead effectively collaborates and provides support to cross-functional teams (e.g. Sales, Product, Finance, Operations, MIS teams, & Customer Support)

Responsibilities & Scope of Role:

• People Leader

o Ensure that the team has the resources and tools for success required to run an efficient full order management cycle

o Leading team meetings to ensure smooth, prompt, and clear communications

o Coach, guide, advise, and develop their team members

o See that new and existing team members are provided with proper training to successfully execute their roles

• Enforce the companys license renewal process
• Make certain that Cellebrite Commercial Guidelines are followed by all parties
• Resolve MIS issues for CRM/ERP users
• Reporting

o Sales tracking and development

o Generate reports for Sales team

• Measuring & controlling ERP accuracy
• Collection Resolution

o Follow up on collections issues, primary point of contact for Sales Directors

• Maintain Distributors contracts

Office Location:
Parsippany

Qualifications & Experience

• 2+ years of Sales Operations & leadership experience
• Systems knowledge: ERP and CRM (e.g. salesforce, etc.)
• Advanced excel knowledge (v-look ups; pivot tables; etc.)
• Multi-tasker: you are energized by shifting priorities, engaging multiple projects at once (no problem) without compromising details and always following through until completion.
• People person & team oriented: you enjoy collaborating with team members, and, welcome the opportunity to interact with all levels of the organization.
• Energized by complex challenges: willing and ready to face complex situations.

Cellebrite: Digital Intelligence for a Safer World

Digital data plays an increasingly important role in investigations and operations of all kinds. Making data accessible, collaborative and actionable is what Cellebrite does best. As the global leader in digital intelligence deployed in 150 countries, we provide law enforcement, military, intelligence, and enterprise customers with the most complete, industry-proven range of solutions for digital forensics, triage and analytics.

By enabling access, sharing and analysis of digital data from mobile devices, social media, cloud, computer, cellular operators and other sources, Cellebrite products, solutions, services and training help customers build the strongest cases quickly, even in the most complex situations. As a result, Cellebrite is the preferred one-stop shop for digital intelligence solutions that make a safer world more possible every day.

Founded in 1999, Cellebrite is known worldwide for innovation, commitment to our customers' missions, and technical expertise. With HQ in Israel the company has more than 750 employees across the globe, with dedicated Sales operations in the United States, Israel, Brazil, United Kingdom, Germany, Singapore and Australia.

Cellebrite is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Cellebrite is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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