Assistant Manager

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Job description

Brand Overview: At Ann Taylor, we believe in the modern woman's feminine strength, her remarkable willpower, her unapologetic independence and her strong sense of self and purpose. For over 60 years, we've passionately provided signature style so that she can navigate her world with confidence and ease. We are dedicated to integrating both style and soul into everything we do. It means delivering the remarkable quality she values - from fabric to wearability to fit - so that she is confident and stylish as she embraces every aspect of her full life. We are moved by how she shows up for others and are equally committed to showing up for her. Whether through ease of dressing, to delighting experiences, to our women-to-women community programs, we aspire to empower and support her always, with style and soul. We believe what you do is just as important as how you do it. We're committed to fostering a community where all Associates lead with their strengths, feel connected to what we stand for, are accountable to growing our culture together, and are supported in their individual development. You're invited to discover the unparalleled opportunities that await you. Ready to apply? We currently have an opportunity for a Assistant Manager to join our team located at our Store 1171-The Mall at Short Hills-ANN-Short Hills, NJ 07078. Position Overview: Position Overview: Responsibilities will include: Providing exceptional client service, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Assistant Manager will refer all duties which require managerial experience and/or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates). Primary Responsibilities / Accountabilities: Embraces our values & sets an example through his/her behaviors Responsible for compliance to all ANN INC. practices and procedures as outlined in the reference manuals Additional responsibilities as assigned by the Store Manager Assistant Manager Lead Responsibilities In addition to Sales Associate roles of providing excellence in delivering the Client Experience, the Assistant Manager is responsible for supporting the Store Manager in overseeing the operational functioning of the store including, but not limited to: Supporting the business strategy & adjusting to effectively reach goals Driving revenue by proactively managing the client experience while effectively performing Manager on Duty responsibilities - Assuming the MOD role when Store Manager is not on the floor Utilizing tools to ensure a client-focused team environment Driving volume & anticipating clients' needs while communicating store metrics & individual performance to motivate associates Coaching Associates on client interactions & performance to maximize productivity & capture client opportunities Possessing keys to the store, performing opening and closing procedures in the absence of management (e.g., opening / closing registers, opening checklists, bank deposits, filling in, recovery, cleaning, retrieves/send email, review AT Web, accepts/receives shipment Assuming PIN and signature privileges for register functions requiring approval Utilizing reports to make effective merchandising decisions & style the store to Division standards Leveraging tools, assessing and taking action to drive operational excellence through Standard Operating Procedures (SOP's) Ensure optimal coverage and productivity in all areas of the store through scheduling appropriately Complete daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines Position Requirements: Client Service: Ensures that the client remains the top priority while balancing required tasks and overall store operations Store Operations and Organization: Ability to organize, delegate, prioritize assignments, and meet deadlines Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain within ANN INC.'s guidelines Accuracy: Ability to handle cash and provide change without error. Ability to prepare nightly deposit as necessary. Captures accurate information for all transactions including signatures, addresses, and original receipt data Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates Schedule: Flexibility in scheduling to meet the needs of the business, including evening and weekend shifts Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor, stock room and office Educational Requirements and Experience: Minimum Requirements: High School Diploma or GED Minimum six months Sales Associates experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher. Part-time or full-time managerial experience preferred...