Registry Consultant, Full Time: Short Hills

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Job description

Earn $14.00 - $16.00 per hour based on experience
Quarterly Performance Bonus
Employee Discount at Bloomingdale's & Macy's Stores
Day-1 Medical*, Dental, Vision Benefits & More
Paid Time Off
Flexible Scheduling

*Full-Time Colleagues Only

About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

Job Overview:

Bloomingdale's is seeking a client driven Gift Registry Consultant to join the Gift Registry team. As a Bloomingdale's Gift Registry Consultant, you will play a key role in delivering a personalized customer experience to your clients. You will become well versed and educated in merchandise store wide, offering your expertise to customers, couples and gift givers. Building and maintaining client relationships will be a part of your everyday role.

Experience for yourself what makes Bloomingdale's like no other store in the world!

All hourly associates are eligible to receive a quarterly bonus incentive, colleague discounts and the opportunity to be a part of an iconic brand. Certain criteria must be met to receive the quarterly bonus incentive.

Essential Functions:

Engaging and welcoming customers to the Gift Registry Department
Delivering an exceptional customer experience
Meeting or exceeding sales and new account goals
Becoming a product knowledge expert, understanding features and benefits of product especially in the Home Department.
Commitment to building customer relationships and loyalty through the maintenance of a client book.
Utilize technology in the store to maximize customer orders.
Helping to build a team environment

Qualifications and Competencies:

High School Diploma or equivalent required

1-2 years related experience

Education/Experience:

Prior Home Store related experience and/or training preferred;
Exceptional customer Service skills required

Communication Skills:

Strong communication and leadership skills
Exceptional telephone etiquette

Other Skills:

Professional and outgoing demeanor
Experience in building client relationships
Proficient in use of computers (including Microsoft Office and the Internet)

Work Hours:

Flexible availability including some nights and weekends

This job description is not all-inclusive, and Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company's obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company's obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company's obligations under PC Ch. 9-3500 here.

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