HRIS Manager

The HRIS Manager partners with HR Business Partners and their clients to analyze system process design and flow, improve processes and leverage the return on technological capabilities. The HRIS Manager builds project plans, ensures adherence to project schedules, and can work effectively with peers to set technology priorities and conduct long-term planning. This position also serves as a technical point-of-contact for assigned functional areas and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows, annual process configurations, dashboard preparation and process improvement opportunities. The HRIS Manager also supports cloud based SuccessFactors and ADP upgrades, patches, testing and other technical projects as assigned. This position ensures accurate best practice business process workflows and other system dependencies are in place within SuccessFactors to support the administrators of talent acquisition, compensation programs, annual performance reviews, benefits administration and open enrollment, payroll and reporting efforts.

• Develops collaborative and productive relationships with Talent Acquisition, HR Business Partners, IT partners and various Operational teams to effectively prioritize and execute human resources technology needs, including the development of proper training and documentation.
• Provides production support, including configuration of annual processes, e.g., Annual Merit and Performance Management.
• Researches and resolves SuccessFactors and ADP unexpected results or process flaws; recommending solutions or alternate methods to meet requirements.
• Generates reports/queries, including writing, maintaining and supporting a variety of reports or queries utilizing advanced reporting tools such as calculated fields, matrix and composite reports.
• Helps maintain highest degree of data integrity in systems by running queries and analyzing data.
• Updates and maintains business processes and condition rules.
• Performs system maintenance, including assisting in the review, testing and implementation of SuccessFactors system upgrades. Collaborates with functional and technical staff to coordinate application of upgrade or fix. Documents process and results.
• Assists users within HR as needed to enable them to more effectively utilize all HR systems.
• Supports other HR systems with troubleshooting, reporting, and maintenance as needed.
• Manages and develops HRIS team members, provides performance feedback

• Fundamental knowledge of position management as it relates to HR systems.
• Expertise in report writing including calculated fields, matrix reports and composite reporting.
• Self-motivated and detail oriented; able to work autonomously and with the highest degree of confidentiality
• Certifications in HR and/or Project Management preferred
• Advanced knowledge of all Microsoft Office Products and Project Management software
• Strong project management skills while managing multiple, concurrent projects
• Strong interpersonal skills and team skills, ability to communicate well with individuals, and in group settings, ability to communicate with diverse population and people from various backgrounds in a consultative manner
• Strong written and verbal communication, ability to make presentations to various groups
• Strong ability to prepare project dashboards and status reports for stakeholders and senior leaders
• Strong business analysis, requirements gathering and process engineering skills
• Strong analytical, critical evaluation and problem-solving skills
• Strong conflict management skills
• Strong decision-making skills and ability to use professional judgment
• Strong attention to detail and ability to meet deadlines
• Demonstrates flexibility and adaptability in performing work duties
• Highly organized and ability to balance multiple assignments of competing priorities while managing to meet forecasted target dates
• Strategic thinker who can connect the dots and ask the right questions

• Bachelor's degree or equivalent work experience.
• Minimum 5 years SuccessFactors experience working on an HRIS team or equivalent SuccessFactors consulting.
• Experience working with 2 or more SuccessFactors HCM modules (Employee Central, Recruiting Management, Recruitment Marketing, Onboarding, Compensation, Workforce Analytics and/or Performance Management).
• Minimum 2 years of people management, development and coaching experience.