Logistics Coordinator

Logistics Coordinator Job Description

Our company is seeking a Logistics Coordinator for our fast paced service business. Our company is thriving because we provide outstanding service, trustworthiness, professionalism and quality. Dispatch experience is a strong plus, along with someone who is a quick thinker, has a calm disposition and customer service background.

Responsibilities of Logistics Coordinator:

• Communicate with customers via phone, email, chat or text
• Enter new service requests and assign to appropriate technicians
• Coordinate with internal departments to ensure successful completion of tasks
• Using Web Board tools plan technician schedules utilizing zones and certifications for maximum utilization
• S chedule parts jobs in advance confirming appointments with customers utilizing analytics
• Partner with Business Units to schedule and complete recurring Preventive Maintenances

Key requirements for Logistics Coordinator:

• Prior dispatch and direct customer experience or related work history.
• Excellent communication skills with the ability to successfully interact with a diverse group of employees and customers via phone, email, chat and text.
• Effectively perform job duties in a fast-paced and often hectic environment while maintaining company standards for customer service.
• Advanced computer skills and familiarity with Microsoft Office products.
• Neat & organized work habits including ability to multi-task.
• Ability to use analytics to direct activity and make decisions based on data

What We Offer:

• Health Insurance with generous company contribution
• Dental Insurance
• Vision Insurance
• Company paid Life Insurance
• Short Term Disability Plan
• Long Term Disability Plan
• Aflac Accident Indemnity and Illness Plans
• 401(k) Retirement plan with employer match
• Paid holidays
• Paid vacation and sick time
• Training & Development Programs
• Employee perks & discounts on various services, such as wireless plans, entertainment, sporting events, and gym reimbursement program

If you are looking for an opportunity to be part of a growing company who values honesty, integrity, and employee growth, please reply back with your updated resume and salary requirements.

Job Type: Full-time