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Client Director Strategic Accounts- global logistics

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ServiceNow

2021-12-03 11:30:03

Job location New York City (Manhattan), New York, United States

Job type: fulltime

Job industry: Transport & Logistics

Job description

Job Description

The Client Director will be responsible for supporting and generating new business with a large, global logistics company.

The Client Director will own and nurture executive prospective relationship management for the assigned accountand lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services.

WHAT YOU GET TO DO IN THIS ROLE:

The Client Director builds and cultivates trusted relationships within clients, while achieving sales quotas for allocated accounts on a quarterly and annual basis.

Provide strategic leadership to clients
Serve as the key relationship manager between customers and ServiceNow
Collaborate with the greater ServiceNow solution teams to develop and deliver a ServiceNow solution based on the customers strategic outcomes
Manage all Executive relationships between ServiceNow and assigned clients
Coordinate and oversee worldwide development of assigned accounts, including development and deployment of worldwide resources
Build trust and deep multi-tiered relationships through assigned clients organization, from project/IT teams to CxO level
Communicate effectively laying out a clear roadmap and building capabilities across the client and ServiceNow teams to enable a World Class customer experience.
Achieve financial targets set out for the assigned clients, including Licenses, Renewals & Professional Services

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