Account Supervisor

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Job description

Agency :
Havas PR North America

Job Description Summary :
About Red Havas

Part of the Havas Group, Red Havas is a global micro-network of agencies spanning a multinational footprint across the U.S. (New York, Pittsburgh, Phoenix, New England); the U.K. (London, Manchester, Edinburgh); Australia (Sydney, Melbourne, Brisbane); the Philippines (Manila); Indonesia (Jakarta); and Vietnam (Ho Chi Min City).

At Red Havas, we know the lines of contemporary communications aren't just crossing-they're merging. Our Merged Media agency model offers clients excellence across earned, social and experience with content at the heart-because our favorite type of thinking takes place at the intersection.

Powered by undeniable passion, fearless ambition and incredible ideas, Redsters own the earned and earn the owned. We are in the media, making the media, being the media.

Our mission is to deliver the kind of incREDible and effective Merged Media work that sets a new benchmark for each market we set foot in.

Job Description :

About Red Havas

Part of the Havas Group, Red Havas is a global micro-network of agencies spanning a multinational footprint across the U.S. (New York, Pittsburgh, Phoenix, New England); the U.K. (London, Manchester, Edinburgh); Australia (Sydney, Melbourne, Brisbane); the Philippines (Manila); Indonesia (Jakarta); and Vietnam (Ho Chi Min City).

At Red Havas, we know the lines of contemporary communications aren't just crossing-they're merging. Our Merged Media agency model offers clients excellence across earned, social and experience with content at the heart-because our favorite type of thinking takes place at the intersection.

Powered by undeniable passion, fearless ambition and incredible ideas, Redsters own the earned and earn the owned. We are in the media, making the media, being the media.

Our mission is to deliver the kind of incREDible and effective Merged Media work that sets a new benchmark for each market we set foot in.

About Your Role

The AS works to deliver the best-quality work across client program development, implementation and reporting, meeting and exceeding campaign KPIs, and makes a positive contribution to identifying and securing new business for the agency. As an AS, you will have a full understanding of client needs to apply project management, programming, budgeting, staff leadership and management skills to assignments. The AS is a strategic thinker, creative contributor, and manager of five or six accounts. You will create ideas and processes, build excellent client rapport and ensure client satisfaction. You will manage a team of professional junior staff and take responsibility for the team's success on assigned projects. As a team mentor, you also will help the team improve their writing competencies.

Key Responsibilities

Media & Influencer Relations

• Develop and cultivate a wide range of relationships across mainstream and specialist media relevant to the client base, creating opportunities to expand contacts whenever possible
• Cultivate strong relationships with social influencers relevant to the client base, continually expanding depth and breadth of contacts
• Manage media outreach to secure consistent coverage in media outlets across print, online and broadcast
• Oversee the development of editorial calendars; manage outreach; delegate assignments
• Develop creative pitch angles and identify appropriate media outlets
• Develop media materials, including media releases, pitches, bylines, etc.
• Manage client approval process and distribution of communications to media
• Manage influencer relations campaigns, including the identification of relevant influencers, program management and reporting
• Ensure that pitching is timely, targeted and proactively followed up on to achieve agreed-upon KPIs, cultivating a positive client presence

Creativity

• Understand client brand category and landscape in order to deliver creative ideas that resonate with target audiences
• Proactively share creative work that inspires new thinking in the agency
• Actively participate in team brainstorms
• Take a creative approach to problem-solving and strategy

Account Management

• Act as a key point of contact for client; lead daily client communications; attend regular in-person meetings; field requests
• Display strong writing, editing, listening and verbal communications skills
• Meet tight deadlines and have an exceptional eye for detail
• Multitask, prioritize and organize
• Have a successful track record of developing integrated public relations programs
• Finalize client call agendas and participate in regular status calls; assign sections to appropriate team members
• Review/edit monthly activity and media coverage reports developed by junior staff and provide to clients
• Have a successful track record of developing integrated public relations programs
• Ensure that client timelines/plans are being implemented and followed
• Identify and address issues before they become problems with clients and managers
• Help set realistic expectations with clients

Staff / Management & Mentoring

• Provide regular updates to managers on account and team progress to help inform decisions; flag problems
• Create to-do lists for the team based on client initiatives
• Organize team meetings (create agenda, etc.)
• Help train new junior employees (database development, logging time, etc.)
• Act as a sounding board for junior staff; address any issues or concerns
• Hold team accountable for meeting deadlines and hitting media coverage goals

Agency Contributions

• Assist VP and director with input for new-business proposals, and attend new-business meetings Create to-do lists for the team based on client initiatives
• Flag potential new-business opportunities with leadership as identified (e.g., via a client partner or trade show)
• Flag industry developments or changes that impact the agency and our clients
• Proactively recommend additional projects to existing clients
• Play a proactive role in creating a positive agency culture that the industry's best talent want to be part of
• Use networks and networking opportunities to uncover new business opportunities, and bring them to the senior management team

Event Management

• Plan and oversee the implementation of events, including research, venue, catering, talent selection and management, theming and decoration, speaker briefs, and speech-writing
• Ensure that guest lists, invitations and RSVPs are effectively managed
• Provide quality control, issues management and hands-on support at events
• Professionally interact with clients, stakeholders and guests

Key Attributes

• Passionate
• Strong leader
• People person
• Entrepreneurial
• Proactive
• Clear and actionable communicator
• Strong expectations and management skills
• Highly organized

Qualifications

• Education: Bachelor's degree in communications, liberal arts, business or marketing
• Experience: Six to eight years of PR agency experience
• Technical: Proficiency in Microsoft Office applications

Skills :

Contract Type :
Permanent

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Due to high volume of applications, only eligible or matching candidates will be contacted by us.