AML/KYC/OFAC Analyst

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Job description

About Uphold

One of the fastest-growing fintech companies, Uphold is pursuing a mission to democratise investments and payments for people and companies worldwide. A bridge between old and new money systems, Uphold allows people to buy, exchange and send more than 100 cryptocurrencies, precious metals, equities, and currencies instantly. Our mission is to create trusted access to digital money and financial services for the many. Since inception, we have fought to provide a fairer, easier and more affordable system. We put security and transparency first.

At Uphold, we are looking for people with passion, initiative, and integrity. We encourage you to apply even if your experience doesn't 100% match the job description. We welcome diverse perspectives and people who aren't afraid to challenge the status quo. If you're a rock star and this sounds interesting and challenging, we want to hear from you.

The opportunity:

The Uphold AML/KYC/OFAC Analyst is responsible for a wide range of activities including, but not limited to, assisting with creating and monitoring Standard Operating Procedures, acting as the escalation point for compliance issues as requested by the CES Compliance team, and manually updating accounts as needed. In addition to the above, the Analyst will be responsible for assisting the Compliance manager in executing compliance functions of the OFAC Program, CIP/KYC/CDD.

This role can be based remotely in the US in AZ, CA, FL, IL, NJ or NY.

What you'll be doing primarily:

* Provide subject matter expertise to the business, as well as other control functions in connection to all matters about OFAC/Sanction's compliance
* Escalating daily OFAC/Sanction alerts in a timely fashion to maintain compliance with applicable requirements and providing additional screening review of escalated matches from third-party vendors
* Reviewing various KYC processes (KYC includes: Customer Identification Program (CIP), beneficial ownership, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD))
* Interacting with compliance operations, businesses, investigations, fraud and other second-line of defenses and ensuring that all policies, procedures and KBases are in-sync
* Executing various compliance transactions related to customer refunds/returns
* Responding to banking partners for additional information due to possible screening matches
* Assisting in reviewing and recommending improvements for internal processes, including forms/checklists, data collection methods, analyses and reporting
* Assist in updating Compliance Program documentation
* Updating customer profiles using internal CRM tools
* Responding to and executing social escalations for various customer requests to ensure excellent customer satisfaction
* Managing the firm's internal systems and assisting in validation, tuning and optimization of various processes and tools
* Assist the U.S. Compliance Department with ad-hoc projects and reviews as needed

Required qualifications:

* Bachelor's Degree
* 3+ years of AML/KYC/OFAC compliance experience working at a bank, broker dealer, or Big 4 consulting firm
* Experience performing specific AML compliance-related functions, including KYC/CIP, enhanced due diligence, business due diligence, and suspicious activity monitoring
* Knowledge of BSA, USA Patriot Act and OFAC Compliance requirements
* Ability to manage multiple projects in a high-pressure environment
* Strong quality, delivery and customer service orientation
* Excellent verbal and written communication and interpersonal skills
* Excellent organizational, time management and prioritization skills

Bonus if you have:

* Certified Anti-Money Laundering Specialist (CAMS) or Certified Financial Crime Specialist (CFCS) designation preferred
* Prior experience working at a startup in FinTech/Crypto
* Working knowledge of Fiserv, Elliptic, ZenDesk, Veriff, Jira
* Availability for occasional work outside normal business hours
* Strong quality, delivery and customer service orientation

What we have to offer you:

* A fun and collaborative work environment in a company that continues to grow, driven by extraordinary and passionate people that keep us innovating and challenging each day
* Competitive salary and benefits
* An international team in a cutting edge field
* A flexible and enthusiastic environment with work from home opportunities
* Growth and career opportunities and the chance to be proactive and creative
* Open and transparent culture - we get together on a regular basis to share updates, strategic plans, and engage with each other informally over (virtual) drinks
* Interesting events that keep you connected with the team and celebrate our success

If this job isn't exactly what you are looking for, visit our careers page to check out all our exciting opportunities.

EEOC Employer

We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.