Business Analyst III

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Job description

Business Analyst III R - (Remote / Work From Home)

Job Description Summary:

The Business Analyst is responsible for understanding the client business environment, eliciting requirements, and providing consulting and solution advice to clients on implementation strategy based on industry knowledge and best practices. The incumbent will serve as the main point of contact for client requirements gathering and software design prior to development.

Job Qualifications (Minimum):

• Education: Bachelor's degree required
• Experience: Minimum 4 years of implementing and supporting technology solutions, gathering requirements, conducting client interviews and effective meetings, and providing value-add services
• Minimum of 1 year of experience with e-billing implementation
• Minimum of 1 year of experience with matter and spend management implementation

Travel requirements:

• Ability to travel up to 25% - Domestically (Must be located close to a major airport)
• This is a 100% remote/work from home position.

Preferred Experience Knowledge, Skills, Abilities or Certifications (minimum):

• Education: Bachelor's degree in business, finance, accounting, MIS, computer science or a related field
• Experience: Minimum 4 years providing value-add services in corporate legal departments
• Professional consulting experience is highly preferred
• Implementing and integrating with ERP systems
• Teaching and delivering end user training on technical solutions
• Working with relational databases
• Gathering requirements related to data loads
• Managing multiple external clients, NOT just internal clients.

Essential Duties and responsibilities:

Project Delivery Responsibilities:

• Drive client functional requirement gathering (i.e. business rules, data mapping, and product integrations)
• Design solutions based on client's needs by utilizing established ELM Solutions methodologies and tools, industry experience and best practices
• Analyze client's existing systems of record to create data conversion mappings into ELM Solutions core products
• Document functional requirements and partner with the development team to translate into technical requirements
• Gather and document reporting requirements
• Coordinate and organize client product training
• Lead user acceptance testing and production support tickets
• Act as the primary client advocate and problem solver throughout the implementation process
• Review and validate deliverables from development team and quality assurance resources against requirements and provide feedback
• Coordinate activities and communication of requirements with internal and external teams

Project Operations Responsibilities

• Assist the program manager in tracking project delivery
• Assist program manager in identifying and challenging scope and work estimates that seem extraordinary, providing acceptable alternatives as needed
• Communicate functional or scope risks against statement of work to program manager in a timely manner
• Provide a successful and seamless hand off of client to customer support

Other Duties

• Perform quality assurance tasks when needed
• Understand project management and quality assurance best practices
• Foster team spirit within the team and across teams within the department
• Attend seminars and web events to maintain professional and industry knowledge

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available -

Business Analyst III R - (Remote / Work From Home)