Digital Business Analyst

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Job description

Company Description

Bold. Results. Rauxa is the full-service agency that helps brands such as Verizon, Alaska Airlines, and Audi to grow and thrive through Personal Digital Transformation. Founded in 1999 with a uniquely independent spirit, Rauxa is powered by a team of over 300 creators, technologists, scientists and practitioners with locations in New York, Los Angeles, San Francisco, Seattle, Orange County, and Dallas. Rauxa is part of Publicis Media, one of four solution hubs within Publicis Groupe.

Job Description

Rauxa is seeking a Business Analyst to help define project scope and business requirements, develop technical specifications, and provide a channel between technical and creative teams in the web design and development process.

The Business Analyst will also collaborate with teams to define, build, and rollout innovative technology and business process solutions to increase efficiencies, improve customer satisfaction, and drive revenue.

The ideal candidate has experience working on web development, CMS, and content projects in a digital or advertising agency.

What You'll Do:

• Understand client goals to develop detailed design and functional specifications for large scale, complex business to customer web development projects
• Gather requirements from the client; define and document the features and functionalities to be built and ensure project team is clear on specifications
• Consult a diverse group of stakeholders with varying levels of technical aptitude, and assist in translating the information into working requirements documentation for technical teams
• Assist in post-implementation support and system enhancements
• Support the development, implementation, and maintenance of web sites and other web-based applications designed to meet business goals
• Work with teams of internal and external web designers, developers, project managers, and content specialists to define, design, monitor, and improve web applications
• Apply functional knowledge to the design and configuration of systems
• Maintain strong relationships with web associates, database administrators, system administrators, the marketing team, application developers, and IT to meet objectives

Qualifications

Who You Are:

• You have a bachelor's degree or equivalent work experience preferred
• You have 3+ years of experience as Business Analyst (PM skills a plus) ideally in a digital agency environment and with client facing experience
• You have agile methodology experience and a strong perspective on how to bring a project to life
• You have a deep understanding of the components and considerations required when building corporate systems (i.e. key architecture components, security, scalability etc.)
• You have proven experience in specifying and implementing enterprise content management systems
• You have demonstrated track record identifying and documenting business requirements, process flows, use cases and test cases for content management systems
• You have experience working with user-experience professionals in the development of interaction design deliverables (i.e. wireframes, prototyping, visual design)
• You have experience with Confluence and JIRA
• You have experience with developing, deploying, and maintaining websites and other web-based applications (Plus)
• You have experience with Web and IT environments, including implementation and support of resource planning, support, training, and documentation (Plus)
• You have experience with Web servers and system administration (Plus)
• You are knowledgeable of website technology: HTML, CSS, JavaScript (Plus)
• SaaS experience (Plus)

Sound like you? We'd love to hear from you?

Additional Information

All your information will be kept confidential according to EEO guidelines.