Please scroll down, To apply

Field Tech

hiring now

Saicon Consultants Inc.

2021-12-03 11:30:03

Job location New York City, New York, United States

Job type: fulltime

Job industry: Trades & Services

Job description

Required :

- Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
- Provides service and customer support during field visits or dispatches.
- Diagnoses errors or technical problems and determines proper solutions.
- Produces timely and detailed service reports.
- Documents processes.
- Collects and analyzes performance data to provide technical assistance.
- Ties workflow to schedule
- Accurately documents solutions related to complex issues
- Creates workaround procedures when standard procedures have failed and ensures issues are resolved
- Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
- Builds positive relationships with customers

- provided by Dice

Inform a friend!

Similar jobs

Top