Office Manager

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Job description

Description

Thought Machine is solving one of the biggest problems in banking - modernising core systems. Since launching in 2014, our mission has been to liberate banks from outdated, legacy technology which stifles their ability to innovate. Thought Machine's product, Vault, is a cloud native, core banking engine built to run any type of bank - from established Tier 1 banks to new challenger banks.

To move closer to achieving our mission, we are looking for highly talented individuals to join the fast growing team. With a founding team drawn from Google, we have a deep culture of engineering excellence and we believe our product focus and pursuit of excellence will engender a seismic shift in the banking industry.

Thought Machine was ranked as the most desirable London fintech to work at by Sifted when comparing employee reviews on Glassdoor. AltFi also named us one of the best European Fintechs to work in 2021. We have been awarded the Fintech 50 award by FintechCity and recently named in IDC's Top 100 Fintech companies. We pride ourselves on having an excellent internal culture, where we consider cultural fit as important as technical fit when we make new hires. At Thought Machine, we strive hard to create a fast-paced, supportive and fun working environment to enable the team to produce the best technical work in the industry.

As we continue our global expansion, we are looking for an experienced Office Manager to join our global Facilities team and will support and drive the day-to-day operations of our US office. You are an organised individual who has an "all hands on deck" approach, and will be at the heart of our culture. This is an excellent opportunity to join one of the top technology companies in the city.

DUTIES

• Ensure the smooth running of the New York office providing all necessary operational support
• The main point of contact for any general office and or facility related matters and queries
• Produce quarterly/annual forecasts and track against the budget for all Facilities. This includes expansions, dilapidations, events, regular suppliers etc
• Manage external vendors and office suppliers, ensuring the best quality vs cost is secured by regularly reviewing and considering ESG impact and supply chains. All stock must be well maintained
• Oversee all office porterage, including project managing office moves, furniture moves, deliveries and collections
• Meet and greet clients
• Log and report all technical faults and act as the local point of contact for IT queries
• Assist HR with the onboarding and offboarding employees
• Coordinate security passes, room bookings and the client/visitor experience
• Understand local laws and requirements. Ensure standards are documented and rolled out effectively.
• Run and organise ad hoc projects and assist with team events and offsites as required
• Support the New York team with any ad hoc projects or general admin
• Perform daily walkthroughs of all floors and meeting rooms to ensure a consistent high standard is maintained throughout our workspace
• Support return to work initiatives such as, ensuring the office is safe and policies are in place and followed by the Thought Machine team
  

Essential

Requirements

• 5-10 years extensive Office Management experience
• Previous experience in an Administrative / Office Support / Finance support role
• Experience administering payroll, expenses and various other finance tasks
• Strong team focus with an "all hands on deck" approach
• Experience owning and running ad hoc projects
• Able to work in a fast paced environment, where processes and the working environment is constantly changing
• Outstanding organisational and time management skills
• Positive, can do attitude is essential along with the desire to add value
• Excellent verbal, written and interpersonal communications skills
• Located in New York City, Full-Time attendance in the office is required.
  

Desirable

• Experience working in a fast-paced start-up / scale-up
• Experience with Google Suite
  

Benefits

• Highly competitive salary
• Healthcare, vision and dental
• 20 days holiday
• 10 days sick pay
• 401K matching (up to 7%)
• Share options
• All the latest tech you need
• A talented & experienced team as your colleagues
• An environment where we encourage learning and progress
  

Thought Machine are committed to making a measurable positive impact on people's everyday lives. We are an equal opportunity employer and value diversity at our company. We actively hire for cultural growth. We welcome people of all ages, backgrounds and value people who take a journey unique to them. We provide everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't precisely match the job description.