Project Manager - Salesforce

The Project Manager is a key member of Sales Integration Solutions team, responsible for delivering innovative SaaS technology solutions by aligning with cross functional team and executing on technical implementation of projects

and drive agile teams; and an individual contributor who can develop, project management plans, create

status reports and manage items in JIRA. On any day, the candidate could be doing any or all of the

following:

Define a compelling project vision with measurable success criteria based on business needs.

Analyze business problems and propose innovative solutions based on rigorous data analysis.

Drive release planning, estimation, sprint execution, and deployment.

Lead requirements/feature prioritization and organize workshops.

Leading business analysts and technical team to arrive on technical solutions for complex business problems

Analyze and troubleshoot issues with technical leads and QA testers to ensure smooth defect resolution

Manage stakeholders and foster timely and data-driven decision-making.

Manages to timelines and communicates project status and has matrix management responsibility

Work closely with business partners to define strategies for technical solutions, determine requirements, and develop high level designs based on the analysis of line of business needs, objectives and existing systems infrastructure

Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs and that test plans and scripts serve customer needs

Lead teams through requirement gathering, design, testing, and production implementation activities

Tracking of delivery milestones, dependencies, and deliverables for the work stream

Drive change management and business, technology, and operational readiness plans.

Develop stakeholder communications, progress reports, and presentations.

Work collaboratively with business stakeholders, software engineers, testers, project managers, and architects.

Track project budgets and manage at a detailed level.

Drive issue resolution, risk identification and mitigation, change and dependency management. Encourage the active use of a strong risk management framework with the project teams and stakeholders.

Qualifications :

Bachelors or Masters degree in Computer Science or related field. Agile ScrumMaster certification or Agile Product Owner certification required. PMP (PMI) Certification is desirable. Salesforce Administration Certification is desirable.

Minimum 2 years as a Project Manager / ScrumMaster for CRM implementations and technical integrations, with a proven track record of interfacing with multiple levels of the organization.

Minimum 2 years of Agile ScrumMaster or project delivery management experience in CRM

Salesforce.com experience is preferred.

Experience with JIRA and Salesforce.com Lightning, preferred.

strong ability to be both an individual contributor and a team leader.

Excellent problem solver and independent thinker who has the ability to create innovative solutions.

strong communications, analytical and management skills with the ability to present quantitative and technical concepts to both business executives and technical teams.

strong knowledge of SDLC and controls for SOX applications.

strong vendor and stakeholder management skills with the ability to drive decisions and mediate conflicting views.

Manage daily standups, escalations, issues and risks, and change management plans to ensure adequate attention to impediments with potential impact to time/quality/resources.

Self-directed, adaptable, flexible, and forward thinking.

Experience in driving key information security, compliance and other regulatory requirements internally and externally to the organization.