QA Analyst

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Job description

Overview:
Join PLI and represent the legal community's premier provider of continuing education and research services as a QA Analyst in our New York office. Work in a collaborative environment that prides itself on a genuine commitment to a work-life balance (3+ weeks of vacation days and hybrid remote/in-person schedules for most roles!). Grow your career and work collaboratively within the IT department and business units to ensure that software applications and systems work according to requirements and end user satisfaction.

The QA Analyst will coordinate with team members under an Agile Scrum process to rapidly deliver functionality to users in small, manageable pieces to learn quickly through a "fail fast, learn fast" iterative process. We are in the process of transitioning to QA automation, so the desired candidate is someone who has the ability and willingness to participate in this transition.

PLI serves lawyers and other professionals with innovative programs and publications. With a sterling reputation developed over 80+ years, PLI is a trusted resource for the legal community and known for its dedication to providing pro bono training and resources to ensure access to justice.

Your responsibilities as QA Analyst:

Plan and Organize Testing

Estimate, prioritize, and plan testing activities and determine good test coverage in a fast-paced agile environment.

Identify test requirements from user stories, acceptance criteria and specifications. Develop clear, detail-oriented test plans, test cases, test scripts and test reports.

Coordinate and execute

Coordinate testing activities for multiple concurrent projects and enhancements.

Execute and evaluate manual and automated test cases and report test results.

Utilize metrics to evaluate and provide information on system readiness, defect tracking, and other measurements as appropriate.

Develop and maintain test artifacts like test data, harness scripts and automated scripts.

Identify any potential quality issues and escalate issues immediately to management. Report on all aspects of the testing process to management.

Identify gaps and suggest improvements to the systems under test and the QA process.

Scope of Testing

Validate that user expectations are achieved during the testing process and deliverables meet functional and design specifications and requirements.

Includes functional, regression, performance, usability, integration, acceptance, accessibility, etc.

Web Services / API testing and data testing including database transactions and validating automated jobs.

Testing web and mobile applications in multiple browsers and across operating systems.

Perform end-to-end regression testing and ensure code is ready for deployment. Participate in Integration Testing, and User Acceptance Testing (UAT).

AutomationIdentify automatable test scenarios and developing the automation scripts using Leapwork automation platform.

Responsible for automating the current regression suite.

Debugging and user supportIsolate, replicate, and document all defects and verify defect fixes.

Assessment of issue root cause analysis and the coordination of defect resolution among Developers, DBAs, and other teams so that defects are resolved in a timely manner.

Other projects, as assigned.

Qualified candidates will:

Hold a Bachelor's level degree in Computer Science or other technical field.

Have 5+ years' experience as a Quality Assurance Analyst or related role.

Be a Self-starter who learns quickly and takes immediate ownership of the overall QA testing success.

Have a detail-oriented, highly organized, hands-on, and team player approach.

Display ability to prioritize tasks and manage time across multiple projects to achieve on-time deadlines.

Possess strong communication skills with the ability to collaborate with software engineers and other QA members.

Understand the Agile/Scrum software development, QA and release processes.

Have proven experience in writing clear and comprehensive test plans, test cases, test scripts and reports.

Have experience creating and running tests throughout the development life cycle, unit, functional, regression and experience with continuous integration and deployments.

Be able to design automated monitoring test suites for continuous functional testing.

Have knowledge of Leapwork automation platform, Selenium, or other automated testing frameworks.

Be familiar with Confluence and Jira as well as Zephyr.

Possess strong experience with Web Services / API testing (Postman, SoapUI or similar)

Understand data validation and have a good grasp of SQL is required.

Have knowledge of technologies such as Selenium, SOAP, XML, HTML, and CSS.

Experience in validating integrated components between Salesforce systems and other ancillary applications will be a big plus.

Your benefits at PLI

PLI is committed to creating an interesting, collegial, and supportive work environment and offers a generous benefits package including:

Medical, dental and vision plans for employees and their families

Generous employer contribution to employee retirement savings account

Ample paid time off and holidays, summer Fridays

Flexible hybrid remote/in-person scheduling for most roles

Unlimited access to LinkedIn Learning web-based training along with other career development opportunities

Work-life balance initiatives

About PLI

Practising Law Institute ("PLI") is a nonprofit learning organization dedicated to keeping attorneys and professionals at the forefront of knowledge and expertise, as well as preparing them to fulfill their pro bono responsibilities.

Chartered by the Regents of the University of the State of New York, PLI was founded in 1933 by Harold P. Seligson. The organization provides the highest quality, accredited, continuing legal and professional education programs in a variety of formats. PLI publishes a comprehensive library of Treatises, Course Handbooks, Answer Books and Journals also available through the PLI PLUS online platform. The essence of PLI's mission is its commitment to the pro bono community.

Only those applicants who meet our requirements for this position will be contacted.

Practising Law Institute is an equal opportunity employer. More information about PLI may be found on our website .

EEO Statement:
PLI is an equal opportunity employer and does not discriminate against any candidate based on race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military and veteran status, sexual orientation, or any other factor protected by federal, state or local law.