Regional Property Manager

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Job description

The Regional Property Manager (RPM) oversees the day-to-day operations of the New York Region Portfolio. The Manager implements policies, procedures and practices to enable each property to meet budgeted financial goals and achieve operational performance objectives. At the direction of the VP of Operations, the Regional Property Manager is directly responsible for the following:

• Complete oversight of all real estate property management functions including managing the day-to-day administrative and maintenance operations
• Creates and implements leasing and marketing plans, resident relations, budget preparation and financial reporting, and monitoring compliance with HUD
• Hires and supervises all site staff, including initial screening and interviewing for all administrative staff, building superintendents, and leasing staff where appropriate. Parts of the process may be delegated to the appropriately trained site property managers where applicable and with validation that required training and skills are in place
• Prepares monthly variance analysis reports (Financial Overviews) for submission to CFO
• Conducts monthly budget review to ensure sites are meeting NOI
• Ensures that all resident complaints are handled expeditiously, diplomatically, and professionally
• Supervises the appropriate building security measures, incident documentation, lease violation reports and proper notification of management, owner and/or insurance carriers where necessary
• Develops, implements, and assures continued implementation of preventive maintenance programs.
• Ensures that maximum economic rents are achieved through the active rent level management, general and targeted outreach methods, assurance of leasing skills, and resident retention programs
• Coordinates with staff & 3rd party contractors to ensure all work orders are closed out with signatures and photos for all work
• Approves the purchases of large-scale items/repairs

Requirements

• Bachelor's Degree
• 2 - 5+ years' experience as a Regional Property Manager
• Proficient in YARDI
• Exceptional communication, customer service, and organizational skills
• Ability to diffuse difficult situations
• Knowledge of the NYC residential market (Rent Stabilization, DHCR, HPD)
• Proficient in Microsoft Word and Excel
• Ability to manage multiple priorities while demonstrating the initiative to produce results and resolve problems
• Bilingual in English and Spanish is a plus

OVERVIEW

Fairstead is a vertically integrated real estate investor, developer, owner, and operator specializing in affordable and mixed-income housing. Since 2014, Fairstead has acquired and/or developed more than $4 Billion of multifamily property across the country, and today owns a portfolio of over 12,000 apartments in 14 states. The company's comprehensive platform provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design and construction, energy and sustainability, property management and social services.

Fairstead's primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel "Right at Home." With long-term commitment to its residents, communities, and partners, the Fairstead team stands out by:

• Listening to and understanding the needs of its residents, communities, partners, and stakeholders alike
• Developing and preserving high quality affordable housing in an innovative and sustainable fashion
• Creating a positive social and environmental impact within the properties and communities it serves

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