Senior Campaign Manager

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Job description

JOB AT A GLANCE: Responsible for supporting Sales teams in campaign management and advertising operations support for Ampersand's National offerings. Critical functions include the successful implementation and launch of campaigns, maintaining orders and inputting in-flight changes, analyzing campaign delivery, and processing monthly billing. This person will be responsible for providing strong customer service and collaborating with others internally and externally to ensure client KPIs and revenue goals are met. ESSENTIAL FUNCTIONS Input and transmit all new orders for the National business utilizing Ampersand applications Facilitate communication amongst stakeholders regarding order details, copy and traffic Collaborate with MVPD contacts on order confirmation and campaign activation to ensure all platforms are live Aggregate pacing and fulfillment reports on a regular basis. Analyze delivery metrics and make suggestions for optimizations Process in-flight order changes based on Account Management/MVPD guidance and Agency approval to ensure full campaign delivery Act as liaison between the MVPD's operations team and the AM/Sales teams to troubleshoot issues independently, such as creative errors and data discrepancies. Assist CMs with complex troubleshooting when needed Compile end of month and end of campaign delivery reporting for AM/Sales team to communicate back to the client for feedback Efficiently input billing information for all orders and submit to Billing team for invoices to be created Collaborate with Billing & Finance to meet agency invoicing needs in a timely manner. Lead troubleshooting efforts to resolve billing discrepancies and process credits as necessary Assist with other duties, reporting and projects as assigned. Includes: participating in cross-training opportunities, assisting in on-boarding of new employees, testing new applications and technology and providing feedback etc. EDUCATION, SKILLS, AND EXPERIENCE: BS/BA Degree required 2-3 years of campaign management or relevant experience preferred Strong verbal and written communications skills Superior organization, analytical skills, accuracy, and attention to detail; Ability to prioritize and handle multiple tasks Successful demonstration of teamwork, problem solving, decision making and technical skills Ability to work successfully with limited direction and guidance Technically savvy with willingness to learn new things and take initiative Knowledge of advertising and media math preferredProficiency in Microsoft OfficeApply Now