Senior Manager, Consumer Strategy - New Business Verticals

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Job description

We're looking for a hands-on builder and leader to join our New Vertical Consumer team.

New Verticals is a lean team at DoorDash that is building and scaling new ways to delight our customers, leveraging the DoorDash platform. New Verticals include the DashMart, convenience, alcohol and grocery businesses. Our team is responsible for the consumer strategy and operations of these businesses.

We are looking for a stellar leader to join the New Vertical Consumer S&O team who will be responsible for building a team and growth of these verticals. You'll be expected to lead strategies for how to grow all new verticals and also understand the nuances of each business and how to support it appropriately.

What You'll Do

• Build. You'll have your fingerprints all over creating the strategy for growth of DoorDash's next big businesses. This means everything from high-level strategy to nitty-gritty operational details.
• Lead. You'll hire and develop a high-performing team to accelerate growth.
• Strategize. From first principles, you'll develop the optimal strategy for how the consumer wants to interact with our DashMart, convenience, alcohol and grocery businesses.
• Analyze. You'll assess the operational and financial impacts of your decisions, and iterate based on data.
• Collaborate. You'll work with a cross-functional team, including the GM/ operations team for each vertical, marketing, engineering, product, design and finance to build the right tools for growth.
  

About You

• You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist "this is how it's always been done" thinking.
• You thrive with a diverse set of responsibilities. You love working across a breadth of disciplines and teams.
• You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel.
• You're persuasive. You are an effective communicator, speaking as if you're right and listening as if you're wrong. You meet people on their level.
• You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow.
• You're relentless. You do what it takes to win, no matter what.
• You have 8-12 years of experience. You've succeeded in a competitive, or challenging environment.
• You have 2-4+ years of team management experience. Building and developing a high-performing team is something you are passionate about.
  

Bonus Points

• You have experience in marketing in a fast growing startup.
• You have experience in managing a P&L.
• You have a demonstrated interest in logistics, on-demand services, and marketplaces.
  

Why You'll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
• We are learning - We're not afraid to dig in and uncover the truth, even if it's scary or inconvenient. Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute.
• We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
• We offer great compensation packages and comprehensive health benefits.
  

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users-from Dashers to Merchants to Customers.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.