Property Manager- Bluewater Country

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Job description

16th November, 2021

PROPERTY MANAGER, BLUEWATER COUNTRY, SARNIA,ON
Parkbridge: Where Community Lives!

Our Property Managers are responsible for operations, staffing, budgeting, and planning at our residential lifestyle properties. They are ambassadors of the Parkbridge brand, and the heart of our communities.

The major areas of responsibilities will include customer service, creating and managing the annual operating and capital improvements budgets, personnel management, resident relations, retailer relations, community enhancement, and other related property management duties.

Reporting to the Regional Manager and with the collaboration with the Assistant Manager, you will manage operations at the following properties:

Blue Water Country, Sarnia, ON
Thames Valley, St. Mary's, ON
Twin Elm Estates, Strathroy, ON
Riverview Meadows/Estates, Exetor, ON

What's in it for you:

• A career opportunity with a national company that is on the leading edge of the industry
• A benefit package which includes medical, dental coverage, along with a cell phone, GRRSP-matching, and many other perks
• A chance to learn, and work in a unique and growing market, unlike any other
• Enjoy the pride of going to work each day in beautiful communities that you enhance daily

What people say about you:

You are a natural leader, who thrives on creating community in the workplace. You believe people are your greatest asset as a manager. And you strive to help them improve. You have a keen interest in the financials of a business. You think like an investor. You have high standards for customer service, and you believe that there is a solution for every problem.

What you bring to the table:

You have a strong background in customer service and you are experienced in coordination of people and projects. Ideally, you have a background in property management, but experience from other industries will be considered.

You have excellent interpersonal skills and can communicate with people at all levels.

You work well independently and thrive on change. You enjoy the challenge of problem-solving on the fly.

What you will be doing:

Customer Relations

• Develop and train staff on how to effectively deliver exceptional customer service
• Build solid brand recognition for the property based on delivery of service
• Ensure safe and enjoyable environment for residents and employees
• Weekly "walk the property" tours
• Ensure customer complaints are dealt with quickly and in person
• Work with functional areas including (HR, H&S, Finance, IT, etc.)

Personnel Management

• Hire, train and supervise staff as required
• Lead staff to ensure company procedures are followed
• Manage labour costs on schedule

Community Operations

• Promote a business environment that is customer friendly
• Be a positive role model
• "Think like an investor" by promoting a work environment that reinforces operational effectiveness and operation efficiency to assure continued profitability
• Hire staff who will enhance the customer's experience and the positive image of the property
• Support management and fully implement its policies and procedures
• Regularly attend regional meetings
• Promote and maintain a positive working relationship with business partners

Financial

• Prepare/monitor annual property operations and capital budgets
• Ensure all financial transactions are properly recorded and tracked
• Ensure employee timekeeping and payroll activities are properly executed
• Ensure information/reports provided to management are timely, accurate and on-target
• Procure goods and services according to protocols established by management
• Implement and achieve annual business & financial plan for the community

Health and Safety

• Ensure all community activities are conducted in a safe and environmentally responsible manner
• Ensure that all community facilities are maintained in safe condition
• Immediately notify management when operations are unsafe and/or beyond normal repair
• Ensure all employees are aware of the property's safety procedures and are proficient in the use of its safety equipment

Who we are:
We believe that communities thrive when people come together for a shared purpose. This is central to how we work and interact with our homeowners, resort guests and valued employees.
Parkbridge is Canada's leading owner, operator and developer of residential and resort land lease communities. We create thriving communities where Canadians can live and vacation with ease.

Our land lease model is attractive because it allows people to own their home or vacation property without buying the land, creating a more affordable option.
With close to 800 passionate employees across Canada, we are excited to continue growing our team while providing professional and rewarding career opportunities.
Parkbridge is guided by our C.A.R.E principles, which we strive to bring to life in our relationships with our residents, customers and our team.

• Community: we are committed to one another and value each other's contributions.
• Authenticity: we are honest and fulfill our commitments.
• Respect: we are empathetic, professional and treat others with dignity.
• Excellence: we are proactive in our work and we exceed expectations.

Whether you live, vacation or work with Parkbridge, our goal is to make you feel safe, connected, engaged and supported.

Candidates from diverse groups are encouraged to apply. We are committed to fostering an inclusive, barrier free and accessible environment. If you have been contacted for an interview and require an accommodation to participate in the recruitment and selection process, please advise, and we will work with you to meet your needs.
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