Business Analyst - Remote

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Job description

Business Analyst - Remote

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We started in 2010, and since then, _industry-leading EHR vendors, hospitals, health systems, and physician practices have selected our patient engagement platform. Taken all together, our work is currently touching over 50 million patients. InteliChart's sole focus is the patient. We give them the tools they want so they can take an active role in their own healthcare. At the same time, we enable providers to effectively engage with their patients and encourage behaviors that lead to healthy outcomes.
Does the idea of making a positive impact on the lives of tens of millions of people appeal to you? Are you driven to apply your skill set in an environment that gives you the space to do your thing in the collective pursuit of excellence? If that's you, come join us!

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We Offer Great Benefits!*

• Medical insurance is 100% company-paid for all eligible employees.
• Company-paid life insurance.
• Excellent dental and vision coverage.
• Health Savings Account/Flex Spending Account.
• Free virtual healthcare for you and your family.
• Retirement plan with company match.

• Remote Work - All positions are fully remote.
• Quarterly/Random company fun activities and events.
• Business partnerships that provide generous employee discounts.
• Free discount warehouse club membership of your choice.
• And much more!

Primary Responsibility:
The Business Analyst will be responsible for ensuring the successful implementation of multiple system integrations at the Healthcare EHR and Practice Management Vendor level.
The ideal candidate will need the ability to rapidly learn and assume the role of Subject Matter Expert (SME) for each new third-party vendor system that we integrate.
This candidate will be the "go-to person" for all questions about how our products integrate with other third-party systems, be able to define the initial requirements to the development team for functionality in the vendor systems, and are expected to be able to map out the equivalent functionality in InteliChart's suite of products.
The role will also provide adequate support materials to Sales, Support, and Professional Services teams to ensure that client expectations are established and understood.
This is a dynamic position that requires the ability to learn and identify functionality mapping to new systems on a regular basis.
This role will work directly with members of our development team on a daily basis and must be able to communicate at a strong technical level.

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Required Qualifications: *

• Comfortable working with both Customers and Vendors on a regular basis.
• Scheduling and leading technical meetings (Must demonstrate a strong grasp of technical conversations)
• Writing technical requirements and acceptance criteria
• Resolving blocked stories by finding answers to questions quickly
• Persistent in getting answers from others when necessary
• Documenting decisions and assumptions
• Preparing release notes
• Have the ability to see the "big picture" and prioritize work and sequencing appropriately
• Excellent Communication Skills
• Detail-oriented
• Those with exposure to the healthcare industry, familiarity with HL7, APIs, FHIR, and Software Quality Assurance will have a distinct advantage (particularly those with a working knowledge of at least one EHR and/or Practice Management system)
• Healthcare Interoperability experience is also an advantage, but not required

Personal Traits Required:

• Strong verbal and written communication skills.
• Culturally aware, including a high level of interpersonal skills.
• Ability to interface with all levels of staff in a professional manner.
• Persuasive communicator, able to clearly and confidently articulate an opinion.
• Self-starter and a strong team player who is flexible with a positive "can-do" attitude.
• Strong organizational, project management, problem-solving, and decision-making skills.
• Demonstrated ability to function independently, multi-task, and realign priorities as needed.

Job Type: Full-time

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