Patient Administration Specialist

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Job description

Job Overview

We're looking for an experienced, full-time medical office administrative assistant.

A qualified applicant must have a passion for helping and interacting with people, cope well with multitasking, consistently keep track of their own daily workload, have excellent organizational and interpersonal skills. They must also be goal-oriented, highly accurate in communication and accounting tracking, and motivated.

We are growing quickly, and this role is in a fast-paced team environment. We seek candidates who can work independently but will ask for direction when necessary. The ideal candidate will have a proven track record of handling patient accounts, building relationships when calling insurance partners, clinics, other offices and hospitals. Excellent customer facing skills a must.

Responsibilities

This position assists with other day-to-day functions of the team and provides backup support to the Billing Department as needed to ensure that processes are completed timely and accurately.

Duties may include check in/check out, referrals, billing support, insurance pre auth/precert, medical team support for patient care for various projects, and any administrative area that needs support.

Qualifications

Education: High school diploma or GED required. Associate degree or equivalent preferred.

Experience: at least 2 years in medical patient advocacy,

Skills, Knowledge, and Abilities

- Proficient in Microsoft Word, Excel, and Google Productivity Tools (Google Drive)

- Efficient and accurate keying and data entry skills

- Ability to multi-task and work effectively while completing tasks within expected deadlines

- Ability to think analytically to make decisions and prioritize daily work flow

- Self-starter who can perform duties independently

- Strong attention to detail in numbers and excellent organizational skills

- Ability to resolve problems and draw valid conclusions

- Possess strong communication skills to clearly and effectively communicate both written and verbally with colleagues, providers, and all levels of management

- Ability to practice customer service concepts by communicating clearly and concisely in person and on the phone

-Establish / maintain cooperative relationships with patients and third-party payers

-Familiar with HIPAA and patient privacy requirements in a medical billing office context

Employment Type
Full-time

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• 401(k)
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Medical Customer Service: 1 year (Preferred)
• Computer Skills: 1 year (Preferred)

Work Location: Multiple Locations