Investment Resource Consultant

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Job description

Investment Resource Consultant

Financial Services Company

Job Location near Matthews, NC

Competitive Salary with Benefits

A nationwide, diversified financial services company with $1.7 trillion in assets provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 locations, more than 12,500 ATMs, online, and mobile devices.

Wealth and Investment Management (WIM) is one of the company's four main divisions. WIM businesses build enduring client relationships through sound, thoughtful and objective advice. We help our clients by developing individualized plans for everything from retirement goals to business succession planning, to family legacy intentions. Services include comprehensive planning and advice, investment management, brokerage, private banking, estate planning strategies, trust, insurance and both individual and institutional retirement.

Primary Job Responsibilities:

Working within a call center environment, responsible for new business development, investment product solutions to prospective clients. Through inbound and outbound call activity, provides education and consultation to assist in determining the solution to meet the client's needs and objectives. Depending on product type, new business opportunities are referred to the appropriate brokerage channel or maintained by the Investment Resource Consultant for fulfillment. Demonstrates expertise in areas of investments, markets, finance and economic conditions with ability to sell/refer investment and retirement solutions while providing exceptional customer service.

Duties include strong client profiling/needs assessment and relationship building skills, attainment of business development objectives, and effective partnering with Financial Advisors and other lines of business. Responsible for effectively managing pipeline reports to deliver exceptional service and meet performance objectives. Remains in compliance with all standards, procedures and regulations. May work on miscellaneous projects as assigned.

Required Qualifications:

• Hired candidates must have the ability to work an eight shift during business hours of 8:30 AM - 9:30 PM EST M-F and 10:30 AM - 7:00 PM EST Saturday as a team members schedule may change over time.

• Complete 6 weeks of Mandatory training.

• Successfully completed FINRA Series 7 and 63 (or 66) exams to qualify for immediate registration (or FINRA recognized equivalents)

• 6+ months of customer service experience, business development experience, or a combination of both

• BS/BA degree or higher

• Brokerage industry experience

• Ability to provide strong customer service while listening, eliciting information, and comprehending customer issues.

• Basic computer skills including the ability to navigate multiple windows, applications, and utilize search tools to find information.

• Excellent verbal, written, and interpersonal communication skills.

• Knowledge and understanding of brokerage: sales, service or quality assurance.

• Knowledge and understanding of banking products, policies, and procedures within a call center environment.

• Registration for FINRA Series 66 (or 63 and 65) must be completed within 90 days of hire date if it is not available for transfer upon hire. FINRA recognized equivalents will be accepted.

• Chartered Retirement Planning Counselor (CRPC) must be obtained within 180 days of hire date.

Ajulia Executive Search is a search firm specializing in Manufacturing, Finance, IT, Legal and Pharmaceutical positions. This is a confidential search for one of our preferred clients. It is a direct hire position that includes competitive compensation and full comprehensive benefit package.