Loan Operations Specialist (ETS/TRID)

Job description

Overview:
Responsible for the daily workflow within the department which may include the creation, onboarding, review or regulatory compliance of loan documentation.
Perform high volume, time sensitive duties related to the loan documentation which includes researching and problem solving to minimize documentation risk to ensure departmental service levels are met.
Work with branch personnel, both verbally and in writing, in problem solving and question resolution in order to minimize risk to the Bank and ensure customer satisfaction in the loan closing process.
Remain current with changing departmental procedures, Bank policies, federal, state and other governmental rules and regulations for multiple banks in multiple states.

Note: This position can be filled as a level I or II depending on the selected candidate's skills and work experience.

Responsibilities:
Documentation - Handles standard documentation associated with daily activities, which may include processing, reviewing, or distributing materials. Maintains and updates department records either physically or within a system.
Business Proficiency - Provides knowledge in area of work. Reviews and maintains knowledge of any laws, regulations, and policies that affect specific job duties to produce work that is accurate, efficient, and compliant. Utilizes product, system, or process familiarity to resolve problems and handle customer requests.
Qualifications:

Basic Qualifications:

High school diploma or GED and 1 year of experience in clerical or administrative.