Sr Payroll Analyst

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Job description

Sr Payroll Analyst
United States - North Carolina - Raleigh

Gilead Sciences, Inc. is a research-based bio-pharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead's therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.

Making an impact on a global scale
Inclusion is one of the company's five core values. That's because we know that we are stronger and more innovative at Gilead when we are informed by a diverse set of backgrounds, experiences and points of view. Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide.

When you join Gilead, you join our mission to change the world by enabling people to live healthier and more fulfilling lives. Come join a mission-driven bio-pharmaceutical organization that values inclusion and diversity, has a strong portfolio of products, and is constantly #CreatingPossible

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to pursuing scientific invention to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead has operations in more than 35 countries worldwide, with headquarters in Foster City, California.You will be part of a team that is helping millions of people live healthier, more fulfilling lives. We are a close community where every individual matters and everyone has a chance to enhance their skills through ongoing development. Inclusion is one of our core values, which means we are creating and fostering a work environment where our differences are valued, and everyone feels respected and empowered to bring their authentic selves to work. By joining Gilead, you will further our mission to discover, develop and deliver innovative therapeutics for people with life-threatening diseases.

The Gilead Business Services center in Raleigh's Research Triangle region will be home to some of the company's critical shared service teams in North America, including Information Technology, Global Financial Solutions, HR Operations and Procurement Services Desk. These functions provide the necessary support to ensure Gilead's business runs effectively and efficiently. The center will also be a catalyst for standardization of processes, digital transformation and technology optimization.

The Senior Payroll Analyst will report to the Senior Manager of Payroll Operations and Customer Service. The Senior Payroll Analyst is responsible for the execution of payroll processing, tax withholding, compliance, and customer service for employees in the United States. The position requires the individual to be highly self-motivated, innovative, effectively multi-task, prioritize work, demonstrate accountability, and effectively collaborate with both internal and external business partners to perform towards best practice payroll solutions. The Senior Payroll Analyst is accountable for executing all activities performed, align to best practice through increased use of technology enablers to create capacity, increase efficiency, quality, and ensure systems and internal controls adequately support U.S. payroll, employment taxes, all applicable labor laws, regulations, and company policies. A high degree of professionalism and discretion is mandatory in handling sensitive and confidential information. Key responsibilities include:

Operations/Technology/Continuous Improvement:

• Responsible for providing operational support to U.S. payroll for approximately 8,500 employees in multiple states.
• Accountable for delivering high quality customer service to employees by using modern technology (ex. virtual agent), developing and maintaining content for self-service, and enhancing the customer experience.
• Actively participate in implementing new payroll technology and integrating business partner needs to deliver high quality service to employees.
• Support year-end payroll processing/reporting (W-2's).
• Perform reporting of equity compensation (ESPP, RSU's, stock options, etc.).
• Resolve problems by analyzing reports, applying good judgment, and escalating unresolved issues.
• Utilize emerging technology and best practice to increase efficiency and quality of service delivery.
• Actively participate in process improvement initiatives.
• Support strategic and cross functional projects.
• Other duties and special projects, as assigned.

Compliance:

• Responsible for the execution and delivery on payroll processing controls.
• Accountable for actively participating and enforcing the internal control environment over the financial as well as the business process aspects of the payroll business process.
• Provide guidance and direction to business partners for various Federal, State, and Local legislations.
• Accountable for executing on process integrity, internal and SOX controls, and compliance with all applicable laws and regulations.

Business Partnering/Customer Engagement:

• Build and maintain credibility with internal/external business partners and employee population from a Business Service Center model.
• Actively partner with various internal/external business partners to deliver on payroll activities
• Accountable for service delivery against agreed and evolving KPI's and Service partnership agreements.
• Collaborate and partner with cross functional business partners and International colleagues to identify and implement options to improve the quality of service delivery from a global perspective and pursue opportunities for global process delivery in line with best practice.

Leadership:

• Promote a positive team environment. Consistently demonstrate leadership and support to all payroll staff.
• Advocate for global standardization and partnership with International colleagues on project initiatives.

Knowledge and Skills:

• Delivery of process related training.
• Develop global process maps, desk-top manuals and documentation.
• Excellent interpersonal skills, an inquisitive mind, and the ability to work effectively with multiple, cross-functional stakeholders.
• Strong analytical skills and a critical thinker; must have the ability to use excellent judgment and resolve issues with dexterity and effective decision making.
• Excellent communications skills: written, verbal, and presentation.
• Ability to influence others.
• Results Oriented. The ideal candidate will be results-driven and must thrive in a fast-paced, dynamic environment.
• Ability to operate successfully across diverse geographical locations and cultures.
• High level of self-motivation, accountability, leadership, positive attitude, and strong work ethic.

Basic Qualifications:

• High School Degree required
• A minimum of 4 years of experience and proven knowledge of payroll operations best practice programs in a multi-national corporation.
• A minimum of 1 year of experience with SAP or best practice ERP systems.
• A minimum of 2 years of experience with utilizing a support ticketing system to enable best practice customer experience.
• Advanced proficiency with Microsoft tools (Excel, Outlook, Word, Visio, PowerPoint). (i.e. V-Lookups, Pivot-Tables, Sum Ifs, etc.)

Preferred Qualifications:

• BA or BS degree in Accounting and/or Finance is preferred.
• Knowledge of US GAAP and SOX Controls.
• CPP certification is preferred.
• Experience with Workday (HCM and Time & Attendance) is preferred.
• Experience with Workday, ADP, or SAP for payroll processing and disbursement is preferred.
• Experience working in a global Finance organization.
• Experience in biotech or pharmaceuticals industry a plus.

For jobs in the United States:
As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance.

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