Counter Sales - Electrical

Dakota Supply Group (DSG) is seeking an Electrical Counter Sales Associate in our Bismarck, ND location. The full-time hourly position of Counter Sales Associate is responsible for assisting customers at the city desk as well as helping to fill orders in our warehouse as needed.

Since our founding in 1898-with roots dating back to 1868, DSG has been dedicated to providing all the right connections to our customers in the electrical; plumbing; HVAC; refrigeration; communications; utility; automation; waterworks; on-site sewer, water and well; filtration and metering technology industries. We carry more than 65,000 products from the top brands, but that's only the beginning. Our experienced team of specialists provide customers with solutions that help them to maximize their employees' productivity and increase their company's profitability. Plus, DSG is an employee-owned (ESOP) organization. That means you are always working with an owner, and consequently, your success is recognized as the foundation of our own.

Specific Duties of Counter Sales:

• Assist customers in a professional manner with product inquiries and writing orders accurately
• Generate customer quotations and follow up on quotes requested
• Provide trouble-shooting and product application assistance to customers and technical support to other associates and customers
• Work with other sales team members to resolve customer service issues in a timely manner
• Restock primary locations in the counter area, sort and place items on racks, shelves or bins according to location, and looking through product for any damage
• Keep counter display area clean and appealing
• Serve as the primary facilitator for customer orders made at the sales counter
• Identify and proactively respond to opportunities to promote the sale of additional products
• Perform other duties as assigned

Counter Sales Qualifications:

• Strong attention to detail and ability to follow-through/follow-up
• Proficient with computers
• Active listener - can easily determine customer needs
• Excellent relationship building skills are an absolute must
• Superior problem solving, project management and analytical skills
• Outstanding interpersonal, customer service and communication skills, including phone skills
• Ability to plan, prioritize and organize work effectively
• Product and technical knowledge that would normally be acquired in two or more years of college or technical school
• 3-5 years of field experience or equivalent training in residential/commercial Electrical application is preferred

Benefits

• Medical, Dental, & Vision Insurance
• Health Savings Account (HSA), with employer contribution
• 401(k) Retirement Savings Plan, with employer match
• Employee Stock Ownership Plan (ESOP)
• Dependent Care FSA
• Short and Long Term Disability Insurance
• Life, Accident and Critical Illness Insurance
• Comprehensive Wellness Program
• Teledoc, a virtual telehealth benefit
• Referral Bonus
• Generous PTO Allowance & Extended Medical Leave
• Volunteer hours
• Length of Service awards
• Employee discounts on DSG supplied products!
• Personal and professional development opportunities
• And more!