Administrative Assistant

Job description

Administrative Assistant

Founded in 2008 by Nick Hunter and Dan Hutzelman, River City Mortgage is a full-service mortgage lender that serves customers in over 30 states. We have branches located from the east coast to west coast. Our headquarters, in Blue Ash, Ohio, houses our corporate functions as well as everything from the Call Center to the Closing Department.

At River City Mortgage we're building more than a team. We're a family who shares the same values and a drive to help each customer feel at home with their loan. We're committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Are you ready to do impactful work that truly means something? Join us as we continue build a culture of commitment, communication, and collaboration.

We are seeking a driven candidate to join the River City Mortgage family as an Administrative Assistant.

A day in the life of an Administrative Assistant:

• Answer incoming calls.
• Handle new lead emails.
• Process new leads from the Call Center.
• Assist the Scheduling Department with new leads and lists.
• Help the Compliance Department and Closing Department with scanning documents and inputting them into Point.
• Support other departments as needed.

Core Competencies:

• Think Strategically: Maintain a long-term, big picture view and implement strategy effectively.
• Cultivate Innovation: Model the creativity and innovative business model to create new and revolutionary solutions to grow the business.
• Drive for Excellence: Ensure high levels of performance in self and others.
• Focus on the Customer: Make customers feel valued by delivering on commitments and exceeding expectations.
• Lead by Example: Promote values by demonstrating optimism and the highest standards of integrity and ethics.
• Build Collaborative Relationships: Encourage teamwork and partnerships throughout the company.
• Develop Others: Create a work environment that inspires people to be motivated, engaged and productive.

Success Requirements:

• Relevant financial/mortgage experience.
• In-depth understanding of Microsoft Office suite (PowerPoint, Excel, Word, Outlook).
• Associate degree or Bachelor degree.
• Ability to organize a daily workload by priorities.
• Must be able to meet deadlines in a fast-paced quickly changing environment.
• A proactive approach to problem-solving with strong decision-making skills.
• Professional level verbal and written communications skills.

Job Type: Full-time and Part-Time Opportunities

Compensation: $18-$24/hour

Company Benefits and Perks: We work hard to embrace an inclusive culture and encourage everyone at River City Mortgage to bring their authentic selves to work every day. We offer a variety of family-friendly benefits available to all of our employees:

• Retirement Plan
• Life Insurance Plan
• Medical, Wellness, Dental and Vision Coverage
• Paid Time Off

Job Location: Blue Ash, Ohio

Job Types: Full-time, Part-time

Pay: $18.00 - $24.00 per hour