District Manager of Property Operations

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Job description

The Millennia Companies is a vertically integrated real estate company, based out of Cleveland, Ohio, comprised of Millennia Housing Management (MHM), Millennia Housing Development (MHD), Millennia Housing Capital (MHC), American Preservation Builders (APB), Millennia Commercial Group (MCG), and the Millennia Hospitality Group (MHG). The Millennia Companies specializes in the acquisition, rehabilitation, and management of affordable and market-rate properties. The Millennia Companies was founded in 1995 by Frank T. Sinito and has since become a multidimensional, diverse company that manages over 30,000 units across 26 states.

We believe that each employee makes a significant contribution to our success. The assigned responsibilities should not limit that contribution. Therefore, this position description is designed to outline primary duties, qualifications, and job scope but not limit the incumbent nor our company to only the work identified. We expect each employee to offer their services wherever and whenever necessary to ensure our endeavors' success.

A District Manager is responsible for executing and communicating the company's direction to our various communities. This manager will have a proven track record in managing a portfolio of Market Rate, Low-income housing, Affordable housing, and Rural Development Properties (600-800 units), be a motivator, a good communicator, and a hands-on manager. District Property Managers work closely with Property Managers and Maintenance Supervisors in their regions to ensure implementation and execution of all corporate policies and procedures. This position reports directly to the Regional Vice President and will oversee properties within their portfolios accordingly.

This portfolio has oversight of a portfolio which consist of at 800 units, located in Pittsburgh, PA

What you are great at (Day to day responsibilities)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• District Managers are business leaders responsible for developing and managing individual site business plans, including investment objectives, compliance goals, marketing positioning, people, asset quality, and financial goals and objectives.
• Complete oversight of all real estate property management functions, including managing the day-to-day administrative and maintenance operations.
• Creating and implementing leasing and marketing plans, resident relations, budget preparation and financial reporting, and monitoring compliance with HUD
• Hires and supervises all site staff, including initial screening and interviewing for all administrative staff, building superintendents, and leasing staff where appropriate. Parts of the process may be delegated to the appropriately trained site property managers where applicable and with validation that required training and skills are in place.
• Prepares monthly variance analysis reports (Financial Overviews) for submission to CFO.
• Ensures that all resident complaints are handled expeditiously, diplomatically, and professionally.
• Supervises the appropriate building security measures, incident documentation, lease violation reports, and proper notification of management, owner, and/or insurance carriers where necessary.
• Develops, implements, and assures continued implementation of preventive maintenance programs. Develops appropriate schedules and formalizes the program in writing.
• Ensures that maximum economic rents are achieved through the active rent level management, general and targeted outreach methods, assurance of leasing skills, and resident retention programs.
• Able to discuss lease terms and rents accurately, specifically Project-Based Section 8 leases
• Responsible for vouchering through TRACS and ensuring all voucher related issues are handled expeditiously and turned around to the Contract Administrator ASAP
• At any given time, District Managers should be able to describe the overall makeup of strengths, weaknesses, and needs of each property in their given portfolio.
• District Managers are also responsible for reviewing and approving all property purchasing with complete adherence to the expense budget.
• They will work collaboratively with Property Managers and Maintenance Supervisors to ensure timely preparation of rent ready apartments to meet the market demand comprehensively.
• They are ultimately responsible for property risk management, safety standards, and employee and resident liability.
• Regularly monitors each community budget within the portfolio. Reviews financial statements compare to budget and account for monthly variances. Implements new strategies or recommends budget adjustments when needed to meet community objectives and goals.
• Monitor's maintenance of each community within the portfolio. Oversees capital improvements that are part of the property strategy.
• Approves payroll, accounts payable, large purchase orders, and expense reports.
• Prepare and pass REACS & MORS (HUD Audits)

What you have already accomplished:

• Experience as a Regional or District Manager required
• Supervisory experience, managing 6 or more Property Managers.
• Knowledge of one-site property management software is a plus.
• Experience in preparing annual budgets and analyzing variance reports is required.

Additional Qualifications:

• Coach property managers and on-site staff on how to provide positive residence experiences and high-level customer service.
• Mitigate and resolve complex resident concerns.
• Partner with additional departments and utilize resources as needed to resolve escalated resident matters.
• Maintain strong vendor relationships.
• Attend local events and fairs to stay aware of industry standards and developments.
• Serve as liaison between communities and Regional Vice Presidents to communicate financial and operational performance effectively.

What we offer

• Medical
• Dental
• Vision
• Company Paid Life Insurance for the employee
• Additional Life Insurance for yourself, spouse or children purchased by the employee.
• 401k
• Flexible Spending Accounts for Medical and Dependent Care
• Personal Time Off Program
• 11 Paid Holidays
• Participation in the Annual Conference each year

Ancillary Benefits

• Community Outreach Day (one paid day per year to volunteer in your community)
• Education Reimbursement
• Industry Training Classes and Certifications
• Employee Referral Bonuses
• Commissions and Bonuses based on position and performance.
• Anniversary Awards
• Care and Concern Line

Expected Hours of Work & Travel

• Days and hours of work are generally Monday through Friday and frequent weekend shifts.
• Heavy travel is expected.

Grooming & Uniform
Must maintain a neat, clean, and well-groomed appearance.
Physical Demands

• N (Not Applicable) Activity is not applicable to this position.
• O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
• F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
• C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Lift/Carry

Push/Pull

Stand - C

Grasp - C

10 lbs or less - C

12 lbs or less - C

Walk - C

Reach Outward - C

11-20 lbs - F

13-25 lbs - F

Manually Manipulate - C

Reach Above Shoulder - C

21-50 lbs - N

26-40 lbs - N

Sit - C

Speak - C

51-100 lbs - N

41-100 lbs - N

Climb - N

Crawl - N

Over 100 lbs - N

Squat or Kneel - N

Bend - N


Values We Seek
Respect: Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.
Collaboration: Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.
Service-Focused: Understands what internal and external stakeholders' value and anticipates their needs; strives towards creating a meaningful experience and builds lasting relationships.
Performance: Achieving exceptional performance requires us all to be working on the right things at the right time and, in doing so, staying aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before decisions are made.
EOE/Disabled/Veterans Statement
We are an Equal Opportunity Employer. Each applicant for employment is considered solely on the basis of job qualifications, without regard to race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

Background Check Process
The information in your resume and application, including employment history, educational history, and references, are subject to verification.

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