Hourly Supervisor - Rocket Mortgage FieldHouse - Admin

Job description

Overview:
The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .

Description:
ESSENTIAL FUNCTIONS:

Maintains an active presence in the operation during all scheduled shifts

Assists frontline associates and managers with basic inquiries and completion of operational tasks

Oversees workstation set up/breakdown, ensures proper supplies are ordered and in place prior to service

Assists with daily, monthly and year end tasks, including inventory and basic reporting

Monitors workplace safety standards and provides coaching when necessary

Directs and assigns associates in the performance of their duties using independent judgment

May have the authority to discipline associates

Directs safe operation of equipment such as hot boxes, tables, chairs, ovens, stoves, slicers, mixers, etc.

Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.

Ensures food safety and sanitation guidelines are in place and adhered to before, during and after service

Ensures cash, coin and other company assets are handled in accordance with company policy; reports any deviation to management

Other duties and tasks as assigned by manager

SCOPE:

Knowledge and demonstration of safe food handling practices

Organized, with strong attention to detail

Ability to maintain calm demeanor and focus in fast paced, sometimes challenging environments

Strong ability to work well independently and make a solid contribution toward the goals of the team

Ability to communicate effectively with associates, supervisors and guests

Qualifications:
Must be 18 years of age or above

1-3 years prior experience in a Lead, Supervisor or Management role in a high volume, fast-paced foodservice environment

Demonstrated ability to clearly and concisely communicate with staff, managers and guests

Ability to work all scheduled shifts, including days, nights, weekends and holidays as needed

High level of support of POS systems including setup and configuration

Ideal experience: 1-3 years of hands on IT experience

Ability to multitask and problem solve

The ability to troubleshoot technical issues

Verbal, written, and interpersonal communication skills