Underwriting Assistant

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Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Summary & Key Responsibilities

Under the direct supervision, provides administrative support to the underwriting team within an assigned area/region/function. Works to assist in achieving profitable growth by providing support with marketing, underwriting, business retention and meeting customer service objectives. Actively participates in the underwriting process to support renewal and new business activities.
Key Responsibilities

• Process property and casualty insurance transactions to include but not limited to quotes for new and renewal business, endorsements, cancellations, loss runs, submissions, premium reports and miscellaneous items in accordance with established department guidelines.
• Service new and renewal accounts for change requests to be reviewed by underwriters for items that are beyond their designated authority limits. Coordinates renewal activities to maximize customer experience and service levels.
• Handle routine correspondence with customers while maintaining quality file documentation standards. Communicate with external and internal customers to achieve the highest level of customer service. Ensures accurate and timely servicing of accounts.
• Develop and maintain proficiency in providing accurate processing and servicing of business.
• Provides additional general support to the team as needed for workflow optimization.

Minimum Experience/Education

• High school diploma required
• 1 year experience in supporting the processing of property & casualty insurance transactions or 3-5 years of general administrative support required.
• Good organizational and time management skills required.
• Strong customer service approach required.
• P&C Insurance designations and training preferred.
• Entry level analytical and troubleshooting abilities preferred.

State Auto offers a competitive salary, an annual bonus program, an excellent benefits program including medical, dental, vision and prescription insurance coverage, life insurance, matching 401(k) plan, flexible spending accounts, tuition assistance, and a stock purchase plan.

State Auto is committed to the principle of equal employment opportunity for all associates and applicants and to providing associates with a work environment that is free from discrimination and harassment. All employment decisions (hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and work assignments) are based on business needs, job requirements and individual qualifications without regard to race, color, religion, gender, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, citizenship status, military status, or status as a covered veteran in accordance with applicable federal, state and local laws. State Auto will not tolerate discrimination or harassment based on any of these characteristics.

State Auto is a smoke-free work environment. We utilize background checks as a condition of of employment. For all exempt positions, we also obtain motor vehicle reports (MVR s).

State Auto will not accept candidates from third-party recruiters without a signed agreement with State Auto.

Full Time / Part Time

Full time

Worker Sub-Type

Regular

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!