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Fraud Analyst
Collabera Inc.
2021-12-03 07:42:59
Jacksonville, Ohio, United States
Job type: fulltime
Job industry: Call Centre / CustomerService
Job description
From Collabera: Excellent Job Opportunity for Fraud Claims Analyst with Top Client/IMMEDIATE HIRING
Details:
- Industry: Banking
- Position: Fraud Claims Analyst
- Location: 100% Remote; Candidates can be located anywhere in the USA
- Duration: 6 Months with possibilities of extension
Description:
● nvestigate and decide daily incoming claims using multiple systems and tools; resolve differences; answer service requests and inquiries received from various channels.
● May debit or credit customer's accounts as appropriate, process chargebacks, or update customer regarding pending claims.
● Typically performs back-office functions such as service support, claims resolution, ticket ordering, and judgment claims.
● Works within a team environment.
● May provide support and training to other analysts within the department.
Required Experience:
● A minimum of 1 year of experience in a Claims environment
● Knowledge on Reg Z or Reg E claims is helpful but not mandate
● Chargeback's experience is helpful
● Should have basic understanding on how fraud, billing dispute, ATM, Debit Card, Credit Card claims process work
● Need to investigate and research into claims and report back
● The fraud & claims experience MUST BE within a financial services/banking industry
Should you have any additional queries, you can directly call at or email at
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Job Requirements:
From Collabera: Excellent Job Opportunity for Fraud Claims Analyst with Top Client/IMMEDIATE HIRING
Details:
- Industry: Banking
- Position: Fraud Claims Analyst
- Location: 100% Remote; Candidates can be located anywhere in the USA
- Duration: 6 Months with possibilities of extension
Description:
● nvestigate and decide daily incoming claims using multiple systems and tools; resolve differences; answer service requests and inquiries received from various channels.
● May debit or credit customer's accounts as appropriate, process chargebacks, or update customer regarding pending claims.
● Typically performs back-office functions such as service support, claims resolution, ticket ordering, and judgment claims.
● Works within a team environment.
● May provide support and training to other analysts within the department.
Required Experience:
● A minimum of 1 year of experience in a Claims environment
● Knowledge on Reg Z or Reg E claims is helpful but not mandate
● Chargeback's experience is helpful
● Should have basic understanding on how fraud, billing dispute, ATM, Debit Card, Credit Card claims process work
● Need to investigate and research into claims and report back
● The fraud & claims experience MUST BE within a financial services/banking industry
Should you have any additional queries, you can directly call at or email at
Customer Service Representative, Customer Support, Customer Service, Customer Care, Customer Care Representative, Customer Care Specialist, Customer Service Specialist, Customer Support Representative, Customer Support Specialist, Call Center, Call Center Representative, Call Center Specialist, Call-Center, Call-Center Agent, Inbound Calls Agent, Outbound Calls Agent, Inbound Calling, Outbound Calling, Call, Calls, Calling, MS Office, Fraud and Claims Customer Service, Fraud and Claims Customer Support, Fraud and Claims Customer Care Agent, Fraud and Claims Customer Support Specialist, Fraud Analyst, Fraud Investigator, Fraud Investigation, Lead Fraud Specialist, Lead Specialist Fraud, Fraud Claims Investigator, Fraud Claims Analyst, Claims Analyst, Fraud Analyst, Fraud Claims Specialist, Financial Crimes Investigator, Financial Crimes Specialist, Regulation Z, Regulation E, Reg Z, Reg E, Chargebacks, ATM fraud, Payments Fraud, Debit card Fraud, Credit card Fraud, Billing Dispute