Franchised Night Auditor

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Job description

Posting Date Nov 02, 2021 Job Number Job Category Rooms & Guest Services Operations Location Courtyard Cincinnati Mason, 4753 Socialville-Foster Road, Mason, Ohio, United States VIEW ON MAP Brand Courtyard by Marriott Schedule Full-Time Relocation? N Position Type Non-Management Located Remotely? N Additional Information: This hotel is owned and operated by an independent franchisee, AHM - American Hospitality Management, Inc. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International. JOB SUMMARY NEW HOTEL - Courtyard by Marriott, Mason, Ohio Night Auditor/Manager on Duty Love hospitality? We have an opening for a Full-time night auditor to join our team. This is a new and trendy 97 room hotel located at 4753 Socialville Foster Road in Mason. This position offers a unique opportunity for the right candidates who is seeking to excel at outstanding customer service and to be a part of a friendly work environment. The right candidates must possess a friendly, courteous demeanor to all guests and fellow team members. Strive to deliver a "wow" factor of hospitality to all guests. Prior hotel experience would be preferred. Essential Duties & Responsibilities: Looking for a dependable Night Auditor. Responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check-out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. Prepares a summary of cash, check and credit card activities, reflecting the hotel's daily financial totals. Posts room charges and taxes to guest accounts including any additional guest transactions. Complies and maintains files and resets systems for next day operations/functions. Essential Duties & Responsibilities: · Greet, assist and register guests upon arrival into the computer system, verifying reservation information. · Respond to guest needs, special requests and complaints. Communicate all guests needs to next shift. · Verify that all charges (room rates, discounts, etc.) are assigned to the appropriate departments/guest accounts. · Prints up and files reservations for the next business day. · Prepare daily reports as required by management. · Check figures, postings and documents for accuracy. · Prepare End of Day procedure. · Balance the day's charges, making any corrections as necessary. · Input into the PC revenue, expenses and allowances to generate daily reports. · Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. · Perform other duties and responsibilities asked by the General Manager and the Assistant General Manager based upon hotel needs. PERKS: · Marriott employee Explore Rate discount program at over 7,000 hotels worldwide · PTO after 1styear for full time employees. · No uniform fees · Work in a lovely new hotel, one of the nicest in Mason! · Check out our photos and guest satisfaction reviews at: Interested in joining our team? Apply now! This hotel operates seven (7) days a week, twenty- four (24) hours per day. All employees both management and hourly must realize this fact and be willing to hold a flexible schedule that includes: nights, weekends and holidays. e-Verify Employer JOB REQUIREMENTS 11 pm - 7 am Front Desk overnight shift. Duties listed in job description entail checking guests in and out and providing any services needed throughout the night to ensure a satisfied guest stay. Run the basic computer audit functions to closeout business for the day. Manager on duty overnight. This company is an equal opportunity employer. frnch1