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Technical Support Coordinator

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Nesco Resource, LLC

2021-12-03 12:38:05

Job location Mason, Ohio, United States

Job type: fulltime

Job industry: I.T. & Communications

Job description

Duration:0-4 day(s)

Description/Comment:
**CANDIDATES NEED TO BE LOCAL, WITHIN AN HOUR DRIVING DISTANCE FROM MASON LOCATION***
Technical Support Coordinator - Store Systems Support
REMOTE

JOB DESCRIPTION:
Basic Technical knowledge of Microsoft Windows able to trouble shoot application installs, windows machine system configurations (standard cpu and laptop)
Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity)
Basic Hardware and software application trouble shooting skills
Required to work in the Mason Office on M,W,F (occasionally, T,TH if needed) need the ability to get to the office quickly for break fix system builds
Required to be able to physically pick up a tote of equipment (CPU, monitor, power cords, headset, mouse) when deploying & receiving equipment from agents' cars
Required to answer technical support calls, via the Technology Team technical support line assisting all NACC users with technical hardware, software and connectivity issues.
Experience working with Excel in order to assist Systems Analyst in equipment inventory management

Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

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