Salesforce Administrator

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Job description

Here at Lower, we believe homeownership is the greatest wealth creator in America today. We also know the path to get there can be daunting; but it doesn't need to be.

As a mission-driven fintech, everything we do revolves around simplifying the homebuying process.

Through our growing family of companies and products, our team meets customers where they want to do business at every step of the journey.

We innovate through technology, but our people are what sets us apart.

Lower is seeking a Salesforce Administrator to join our Sales Operations Team. In this role, you will be reporting to Director of Salesforce and will have an opportunity to help scale and improve our sales processes and CRM protocols. The Salesforce Administrator will play a critical role in supporting our growing sales teams, processes and tech stack. To be successful in this role, one must exemplify a customer-centric mindset, immaculate attention to detail, and proficiency in process and data management.

Who you are:

• You have a Salesforce Administrator certification or equivalent experience
• You have previous experience working with Salesforce in a multi-architecture environment with 200+ users
• You have 2+ years Salesforce configuration experience
• You have a strong sales/business process acumen
• You are an expert at multi-tasking numerous high-priority initiatives
• You have working knowledge of CRM integrations and API
• You are an effective communication and collaboration skills

What you'll do

• You will manage Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports Salesforce configuration and troubleshooting
• You will work to understand basic triggers and Apex code knowledge
• You will support data management to improve Salesforce data quality
• You will identify business requirements and transform them into best pracice, scalable solutions to maximize user experience
• You will work to optimize/automate the Sales process
• Reports & Dashboards
• Integration support
• Promote user adoption of Salesforce

Why you'll love it:

• Exposure to a fast-growing, fintech startup while making meaningful contributions to its success along the way.
• You'll join a locally and nationally recognized best place to work that values promotion from within.

When you join:

• You'll join a locally and nationally recognized best place to work that values promotion from within.
• Plus:
• Competitive compensation plan
• Extended benefit offerings including:
• Medical/dental/vision
• Paid holidays
• Paid time off
• Maternity leave
• Life insurance
• Short- and long-term disability
• 401K with company match
• Corporate wellness program
• On-site perks including lunch discounts the café, as well as free haircuts
• Discount on home mortgage refinances or purchases

Where you'll work:

• Our Corporate Headquarters, 8131 Smith-Mills Road, New Albany, OH

Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.