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Member Service Representative (MSR) - Westerville Branch 11/21

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CME Federal Credit Union

2021-12-03 13:00:02

Job location Westerville, Ohio, United States

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and is the recipient of several Top Work Places award, we have the backs of our Associates as well! Here are just some of the benefits our Associates receive:

  • Strong work/life balance
  • 4 weeks of paid time off each year
  • 12 paid holidays every year
  • Pet bereavement leave
  • Maternity/paternity leave
  • A strong health and wellness program with health and financial rewards
  • 401(k) match of up to 6%
  • Monthly incentives and annual bonus potential
  • And so much more!

A financial institution in central Ohio, CME Federal Credit Union was started by the local heroes of our community - City of Columbus Fire and Police Departments. We now offer financial services to everyone in Franklin County and the 7 surrounding counties and remain dedicated to serving those who serve our community! Everything we do has just one mission, to offer strong financial solutions!



We are currently looking for a full time Member Service Representative (MSR) to be a financial hero to our members! Our hero's mission is to . . .

  • Provide outstanding service
  • Build strong relationships with members and co-workers.
  • Assist members with new and existing memberships, deposit accounts, and account maintenance.
  • Uncover and suggest financial services to meet the member's needs.
  • Take initiative and find solutions.
  • Assist members on the teller line as needed and accurately perform member requests.

To complete this mission, our financial hero needs to be friendly, approachable, empathetic, and patient. Our hero also needs to be an organized self-starter who is a created problem solver that is solution oriented. Being adaptable with great communication skills is a must. At a minimum, our hero needs to have a high school diploma or equivalent along with at least 2 years consistent cash handling experience. Financial institution experience is preferred.

The MSR position is a grade 5 with a pay range of $13.59 to $20.38 per hour.

Do you have what it takes to be a financial hero?! If so, click the Apply button!



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